 Ensure drivers are following all company policies – uniform, professionalism and
respect, etc.
ď‚· Verifying, scanning, and processing facilities
ď‚· Monitoring and responding to emails and chats
ď‚· Reconciling drivers as they return
ď‚· Rebin dry returns and make sure returned fridge items are in the
appropriate fridge
 Answer phone calls and problem solve the situation – cancelling, rescheduling,
finding service, etc.
ď‚· Hang delivery bags according to zip codes
ď‚· Check with and expedite H20 for facilities and retail deliveries at various times
throughout the afternoon
ď‚· Get/calculate driver count for each shift
ď‚· Split deliveries to the drivers/build the routes
 Check all fridge items so drivers don’t forget before leaving
ď‚· Assist drivers with scanning routes as needed
ď‚· Ensure/Track which phone and car each driver is using
ď‚· Enter counts for drivers and pickups into trackers
ď‚· Work with pharmacies (if needed) to correct addresses
ď‚· Check timecards to verify accurate punches for all team members
ď‚· Generate, print, and process Fed Ex deliveries as needed
ď‚· Clean and organize Delivery Central to maintain a neat and efficient workspace
 Communicate with other supervisors to “pass down” any critical notes from the
previous shift
ď‚· Count money from all driver reconciliations, enter in computer tracker, and place
in safe
ď‚· Other duties as assigned
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