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MCCU is hiring a Development Experience Specialist! Click the link below to review the complete job description.
Ideal Candidate:
You'll love this role if you're passionate about developing people, creating engaging learning experiences, and helping employees succeed. You enjoy collaborating across departments, improving processes, and serving as a positive ambassador for MCCU's High Five culture. You take pride in delivering impactful training that drives confidence, consistency, and performance.
- What Sets You Apart
- Service: Creates a welcoming and engaging learning environment where employees feel supported and empowered to grow.
- Attention: Ensures training materials, procedures, and learning resources are accurate, current, and consistently delivered.
- Pride: Takes ownership of training outcomes and follows through to ensure successful knowledge transfer and skill development.
- Value: Develops learning solutions that improve employee performance and support organizational goals.
- Advocate: Builds strong relationships, coaches employees effectively, and promotes MCCU's culture through every interaction.
- What You Bring to the Role
- Two to four years of experience in training, learning and development, or a related field.
- Experience collaborating with departments to document, improve, and implement operational processes.
- Experience creating or supporting training videos and multimedia learning content preferred.
- Familiarity with Learning Management Systems (LMS) or training-tracking tools.
- Graduation from an accredited senior high school or equivalent or GED.
- Strong communication, presentation, and interpersonal skills.
- Ability to influence, engage, and coach employees at all organizational levels.
- Strong organizational skills, attention to detail, and commitment to continuous improvement.
- Proficiency with Microsoft Office applications and related technology tools
A Preview of What Joining Us as a Development Experience Specialist Looks Like
The Development Experience Specialist plays a key role in strengthening employee performance and organizational culture by delivering impactful learning experiences, maintaining training resources, and partnering with leaders to support employee development. This position serves as both a training professional and culture ambassador, helping ensure employees have the knowledge, skills, and support needed to thrive.
In this role, you'll facilitate instructor-led and virtual training sessions, develop engaging learning materials, maintain training content and documentation, and collaborate with subject matter experts to keep procedures and training programs aligned with operational needs. You will also evaluate training effectiveness, identify opportunities for improvement, and help drive a culture of continuous learning across the organization.
The Impact Behind This Role
- Create engaging learning experiences that increase employee confidence, capability, and performance.
- Support MCCU's High Five culture through coaching, training, and positive employee engagement.
- Maintain training materials, documentation, and learning resources that align with current procedures and standards.
- Improve organizational consistency through effective onboarding, training delivery, and skills validation.
- Strengthen partnerships across departments to support operational excellence and employee success.
- Drive continuous improvement by gathering feedback, analyzing training outcomes, and enhancing learning programs
To learn more about our company, culture, and the benefits we offer, please click here.
Please note: This posting is not intended to serve as a full job description and does not outline all essential duties, responsibilities, or requirements of the role. For complete detailed information about this position, please refer to the linked job description at the bottom of this posting.
MCCU is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. Applicants requiring accommodations to the application and/or interview process should contact a representative of the Human Resource Department at (432) 687-8415.
All employment offers with My Community Credit Union are contingent upon the candidate having successfully completed a criminal background and credit check. My Community Credit Union will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.
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