Advocate - Full-Time 3rd Shift

Job DetailsJob Location: Louisville Campus - Louisville, KY 40203Position Type: Full TimeSalary Range: $19.75 - $19.75 HourlyAdvocate - 3rdShift: Emergency Services Every day, survivors of domestic violence and sexual assault turn to The Center for Women and Families during some of the most difficult moments of their lives. As an Advocate, you'll provide compassionate support, crisis intervention, safety planning, and connection to resources that help individuals and families begin rebuilding their lives. Whether you're responding to a crisis call, supporting residents in our emergency shelter, or helping clients navigate community resources, your work will have a direct and lasting impact. If you're looking for meaningful work where your compassion, professionalism, and commitment to helping others truly matter, we'd love to meet you. Why Work at The Center? Starting pay: $19.75/hour Paid, comprehensive training Full-Time Meaningful, mission-driven work Supportive team environment Opportunities for professional growth Help create safer communities every day We're looking for professionals with a Bachelor's degree OR at least three (3) years of related experience helping others.  If you've spent your career helping people, there's a good chance your experience is relevant. What You'll Do Emergency Services Emotional support and empowerment for shelter residents Provide advocacy, safety planning, transportation assistance, transition planning, and supportive services to residents in the 24/7 emergency shelter.  Provide crisis intervention, safety planning, advocacy, and referrals through the agency’s 24/7 crisis line. Respond to in-person walk-in clients seeking immediate support.  Travel in 9-county service area to provide in-person advocacy and support to survivors in hospital and clinical settings.  Complete follow-up support and documentation related to crisis calls, walk-ins, and hospital responses.   All Advocates receive training and are expected to perform the following core responsibilities: Crisis Intervention: Provide compassionate, trauma-informed support to survivors experiencing interpersonal violence. Safety Planning: Help clients identify immediate safety needs and develop individualized plans. Advocacy: Support clients while navigating medical, legal, housing, financial, and community resources. Documentation: Maintain timely, accurate documentation while meeting agency and grant requirements. Collaboration: Work alongside coworkers, healthcare providers, law enforcement, schools, courts, and community partners to ensure clients receive coordinated support. Program Support: Effectively support program operations, workflows, and service delivery requirements in alignment with assigned role and agency standards, including cross-training.   Trauma-Informed Practice: Utilize survivor-centered and culturally responsive approaches in all client interactions, prioritizing autonomy, dignity, and choice.  QualificationsWhat We're Looking For: Successful Advocates are Compassionate Calm under pressure Excellent communicators—written and verbal Strong listeners Organized Adaptable Professional Emotionally Intelligent Critical Thinkers Team-oriented Emotionally resilient Minimum Qualifications Bachelor's degree preferred, OR Three (3) years of related human services experience Also required Valid driver's license if required to operate a company vehicle for the position Acceptable driving record Ability to pass a background check Ability to work flexible schedules, including evenings, weekends, holidays, or on-call shifts depending on assignment Basic computer proficiency Strong written documentation skills Capacity to learn retain new skills and practices and implement new knowledge  Compressed workweek: Four 10-hour days (40 hours/week). Bilingual candidates are encouraged to apply! Our Commitment: The Center for Women and Families is committed to providing compassionate, survivor-centered services while fostering an inclusive, respectful, and supportive workplace for employees, volunteers, and the communities we serve. Ready to Make a Difference?  Join a team dedicated to empowering survivors, strengthening families, and building safer communities. No Advocacy Experience?  You May Still Qualify.  You do not need previous domestic violence or sexual assault advocacy experience.