Scheduling Specialist

We are a busy Gastroenterology office with 34 Providers. We are looking for a team-oriented individual to provide great customer service to our patients! This individual should show great attention to detail and a passion for healthcare. 

We are currently expanding our Practice by adding additional providers and several more procedure rooms! We are looking to bring on additional team members to help accommodate for the increased number of patients we will be seeing!

JOB TITLE:  Scheduling Specialist

GENERAL SUMMARY OF DUTIES:  Schedules patients for clinic appointments and a variety of gastroenterology outpatient procedures.   

ESSENTIAL JOB FUNCTIONS:

1. Answers incoming calls from patients looking to schedule appointments and procedures. 
2. Enters demographic and insurance information. 
3. Responsible for scheduling clinic appointments, procedures, radiology orders, and lab work. 
4. Obtains and follows-up on patient referral orders from other medical practices. 
5. Works closely with providers and nursing team to complete daily tasks for patient care and follow-up.
6. Returns voicemails as needed.
7. Maintains knowledge of and adheres to established organizational and departmental policies and procedures.
8. Participates in organizational and departmental goals and performance improvement activities.
9. Participates in personal and professional growth by attending in-services/educational workshops and scheduled departmental meetings.
10. Maintains patient confidentiality.
11. Keeps regular and punctual attendance.
12. Organizes and prioritizes work to complete responsibilities according to plan within established time frames.
13. Performs other tasks and special assignments as directed by the supervisor.

EDUCATION:  High school graduation or GED.

EXPERIENCE: 

1. One year of work experience in a medical setting preferred.
2. Knowledge of medical terminology is desirable.
3. Word processing and computer experience required.

HOURS: Monday - Friday from 8:00am - 4:30pm. This position would have rotating Friday afternoons off!

BENEFITS:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee Assistance Program
• Flexible spending account
• Free lunches every Monday and Wednesday
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Parental Leave
• Referral program
• Vision insurance

MEDICAL SPECIALTY: Gastroenterology

PHYSICAL SETTING: 

• Outpatient
• Clinic
• Private practice