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Front Desk / Night Audit Agent Hampton Inn

Greer Companies
Posted 21 hours ago, valid for a month
Location

Lexington, KY, US

Salary

$14 - $15 per hour

Contract type

Full Time

Paid Time Off
Employee Discounts

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Sonic Summary

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  • NorthStar Hospitality is seeking a Front Desk Associate / Night Auditor for their Hampton Inn Lexington Medical Center location.
  • The role involves managing front desk activities, handling guest check-ins and check-outs, and ensuring customer satisfaction.
  • Candidates should have a minimum of 1 year of relevant experience in hospitality or customer service.
  • The position offers a competitive salary along with benefits including medical, dental, vision, and 401k with employer match.
  • NorthStar is committed to diversity and equal opportunity in hiring practices.
 
NorthStar Hospitality is looking for a Front Desk Associate / Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation for our multi award winning Hampton Inn Lexington Medical Center location.
What NorthStar Hospitality offers:
  • · Employee Discounts
  • · Medical, Dental, Vision, and Life benefits
  • · Paid Time Off
  • · 401k + Employer match
  • · Opportunity for Career growth
Front Desk Responsibilities Include:
  • Managing front desk activity and handling guest check-ins and check-outs
  • Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
  • Handling customer requests and complaints and directing other employees or departments accordingly
  • Managing and updating all official documentation pertaining to the role
  • Answering calls and queries related to potential booking
  • Any other tasks assigned
NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.





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