Service Advisor

Job DetailsJob Location: LAWRENCE, KS 66046Salary Range: $3,000.00 - $10,000.00 Base+Commission/monthAutomotive Service Advisor Lawrence Ford | Noller Automotive Great with people? Driven to succeed? Ready for a career where your income can grow with your performance? Lawrence Ford is growing, and we’re looking for an Automotive Service Advisor to join our service team. We have an experienced group of technicians, a great team, and a service department with tremendous untapped potential. We’re looking for someone who wants to grow right along with us. Experience is great—but attitude, work ethic, customer service, and the willingness to learn matter just as much. We are not afraid to train the right person. If you're motivated, organized, great with people, and willing to learn, we'll invest in helping you become a great Service Advisor. Compensation $3,000–$10,000+ per month — Base + Commission There is unlimited earning potential. As you develop your skills, build relationships with customers, and help grow the department, your income has the opportunity to grow with you. What We Offer Base + commission pay plan $3,000–$10,000+ per month earning potential Unlimited earning potential Great PTO Competitive benefits Training and development Ford training opportunities Experienced technicians and a strong service team Supportive management Fun, team-oriented work environment Growing dealership and service department Excellent opportunity for advancement What You'll Do As a Service Advisor, you're the connection between our customers and our technicians. You'll help customers understand what their vehicles need while making sure they receive an excellent experience from beginning to end. Responsibilities include: Greeting customers and identifying their service needs Writing accurate repair orders Communicating customer concerns to technicians Reviewing technician inspections and recommendations Explaining repairs and maintenance clearly to customers Providing estimates and obtaining repair authorization Keeping customers informed throughout the repair process Reviewing completed repairs and invoices Recommending appropriate maintenance based on vehicle needs and manufacturer guidelines Following up with customers Building long-term customer relationships Working closely with technicians, parts, and management Helping achieve departmental sales, productivity, and customer satisfaction goals Qualifications We're looking for someone who: Has excellent communication and customer service skills Is comfortable speaking with customers in person, by phone, text, and email Is organized and able to manage multiple priorities Can work effectively in a fast-paced environment Is comfortable using computers and learning dealership software Has strong follow-through and attention to detail Is motivated by goals and performance-based compensation Works well as part of a team Is dependable, professional, and accountable Has a positive attitude and willingness to learn Has a valid driver's license Can meet applicable MVR requirements Can successfully complete a pre-employment drug screen and background check Previous automotive service experience is preferred, but we are absolutely willing to train the right person. Automotive knowledge is a plus, but experience in sales, hospitality, customer service, or another fast-paced customer-facing position can translate extremely well into this role. Physical Requirements This is an active position. Candidates must be able to: Stand and walk for extended periods Bend, stoop, squat, reach, and move comfortably Enter and exit vehicles without assistance Move throughout the service drive, shop, customer areas, and dealership offices Safely perform the essential functions of the position, with or without reasonable accommodation We Invest in Our People At Lawrence Ford, we aren't afraid to train, teach, and develop people. Noller has been family owned and operated since 1960. We are not just building for now, we are building for generations to come! You don't need to know everything on day one. If you already have Service Advisor experience, we'd love to talk to you. If you have the personality, drive, work ethic, and customer service skills to be successful but need someone willing to teach you the automotive side, we want to talk to you, too. We're looking for someone who wants to learn more, earn more, and build a career. Ready to Grow With Us? Lawrence Ford has a great team, an experienced shop, and a lot of opportunity ahead of us. Compensation: $3,000–$10,000+ per month, base plus commission, with unlimited earning potential. To apply give us a call, or stop by Lawrence Ford and introduce yourself. Come meet the team and see what you can build with Lawrence Ford and Noller Automotive. Qualifications  Has excellent communication and customer service skills Is comfortable speaking with customers in person, by phone, text, and email Is organized and able to manage multiple priorities Can work effectively in a fast-paced environment Is comfortable using computers and learning dealership software Has strong follow-through and attention to detail Is motivated by goals and performance-based compensation Works well as part of a team Is dependable, professional, and accountable Has a positive attitude and willingness to learn Has a valid driver's license Can meet applicable MVR requirements Can successfully complete a pre-employment drug screen and background check Must be able to enter and exit vehicles with ease