Field Service Engineer I - Accu

Job Title:

Field Service Engineer I - Accu

Salary Grade:

E20

Department:

Sales & Marketing

Job Code#:

AC020

Location:

Latham, NY

Training Code

Business Unit:

Accumetrics

Last Revised:

03/2025

Accountable to:

Site Leader

Author(s):

JMU / BDH

Primary Objective:

Follow all PCB procedures and forms in compliance to ISO 9001.

The Field Service Engineer I acquires an advanced knowledge of Accumetrics product design (as appropriate), telemetry system design (as appropriate) and application considerations (as appropriate). Perform field service installation and support work of Accumetrics products. Significant interaction with Product Managers, Engineers, Designers, Sales, and Customers is required. Provides technical/sales support and phone coverage. Has application knowledge, provides pre/post-sales technical support in coordination with Accumetrics sales team.

Major Areas of Accountability

Promotes teamwork, cooperation and commitment to “Total Customer Satisfaction” among team members.

Qualifications

Minimum Qualifications

Preferred Qualifications

Physical Demands (U.S. only)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to alternate between sitting and standing; use hands to finger, handle, or feel and use gross and fine manipulation of fingers; reach with hands and arms; lift and carry up to 25lbs and talk or hear. The employee is occasionally required to walk; and stoop, kneel, crouch, or crawl, occasionally in tight or confined spaces. The employee must occasionally lift and/or move up to 50 pounds. Employee occasionally required to drive, reach overhead, reach at or above shoulder level, climb ramps and stairs The employee is frequently required to travel domestically and internationally 60-70% of the time to customer facilities. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role requires the ability to work in an indoor office and production environment with low to moderate noise level.

International Traffic in Arms Regulations

This position requires access to “controlled technology” as defined in the Export Administration Regulations (15 C.F.R. §730 et. seq.) and “technical data” as defined in the International Traffic in Arms Regulations (22 C.F.R, Chapter 1, Subchapter M). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work.

PCB Piezotronics is an Equal Opportunity Employer.