Hourly Pooled - WyoOne ID Office, Office Assistant

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Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! 

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. 

JOB TITLE:  

WyoOne ID Office, Office Assistant

JOB PURPOSE:   

This position will help cover the WyoOne ID office during business hours along with other part time and full time staff. The
office is open, Monday-Friday from 8am-5pm (or 7:30am-4:30pm during summer).

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

- Determine ID card eligibility for students, faculty/staff, spouse/dependents and other UW affiliated personnel.

 - Create IDs and passport photos. - Enter data into office-specific software. 

 - Troubleshoot issues with ID cards.

 - Use cash register/credit card machine.

 - Provide exceptional customer service to all individuals who come through our office.

 - Assist with general office duties including, but not limited to, answering phones, greeting customers, record keeping, and organizing.

MINIMUM QUALIFICATIONS: 

Education: High School Diploma

Experience: Customer service or data entry

DESIRED QUALIFICATIONS:   

Education: some college 

Excellent customer service skills - in person and on the phone. 

Extremely detail-oriented. 

Ability to multi-task. 

Experience with and/or ability to quickly learn office procedures and new computer software/hardware. 

Knowledge of Microsoft Office (Excel, Word, and Outlook in particular). 

Ability to keep confidentiality. 

Excellent problem solving skills.

REQUIRED APPLICATION MATERIALS: 

Complete the online application.  The department additionally requests candidates upload the following document(s) for a complete application: 

1. Cover letter 
2. Resume or C.V. 

WORK LOCATION:

On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.   ITC Room 167, 1710 E. Sorority Row.

HIRING STATEMENT/EEO:   

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu.  

ABOUT LARAMIE: 

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. 

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/