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Staff Position Description
Position Title: General Office Clerk
Department: Accounting
Reports to: Revenue Integrity Director
Position Purpose:
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.
Key Responsibilities
· Review & distribute incoming mail to Revenue Integrity department · Scan documents to KRMC Electronic Health Record (EHR) system · Mail correspondence to payers · Review EHR systems, and collect data for reports, as needed by Revenue Integrity team · Call insurance companies to obtain data to or resolve open claims · Update reports currently being utilized by Revenue Integrity team for monthly report out · Other duties as assigned |
Qualifications
Education: High school diploma or GED equivalent or college level degree Certification: None Licensure: None Experience: One (1) year experience in an office setting Skills and Knowledge: · General knowledge of office processes · Intermediate to strong Microsoft excel experience · Intermediate knowledge of other Microsoft office tools · Ability to organize & prioritize daily work based on timelines · Able to communicate effectively with patients, team members & insurance companies |
Preferences
| Experience: Medical field experience |
Special Position Requirements
| Exposure Categories: Category III Expected duties do not have potential for exposure to blood, body fluids or tissues |
Work Requirements
· Regularly needs to bend, stoop, and reach to file and organize files · Ability to lift 11 to 25 pounds of files to storage area when necessary · Ability to remain on feet for long periods of time while filing and sorting mail · Ability to deal with clients/customers in a calm and effective manner |
Date Staff Position Description Created / Revised: 07/12/2021
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