System Operator

Coast Electric is accepting applications for the position of System Operator. The System Operator monitors and controls the electric distribution system for the Control Center to ensure safe, reliable, and efficient operations. This position is responsible for responding to outages, coordinating field personnel, and managing system controls through SCADA and related technologies. This role requires rotating shifts, including nights, weekends, and holidays.

JOB RESPONSIBILITIES:

• Monitor and operate electrical distribution systems using SCADA and related systems
• Respond to outages and system abnormalities by dispatching appropriate personnel
• Perform switching procedures, including lockout / tagout and hotline tag protocols
• Coordinate system operations during maintenance, emergencies, and storm restoration
• Receive, document, and relay internal and external communications regarding outages and service requests
• Generate, process, and manage work orders and outage tickets
• Maintain logs, reports, and operational documentation
• Verify system performance and support outage management, GIS, CIS systems
• Provide member service support related to service orders and restoration efforts

MINIMUM QUALIFICATIONS:

• High school diploma or GED equivalent required. High school diploma preferred.
• Valid Mississippi driver's license, required
• Ability to work rotating 12-hour shifts, including nights, weekends, and holidays
• Must be available for call-back work as needed
• Strong decision making, multitasking, problem-solving, and effective verbal communication
• Effective verbal communication skills (telephone and radio)
• Ability to interpret technical documents, maps, and system data
• Demonstrated commitment to safety policies and procedures

PREFERRED QUALIFICATIONS:

• Experience in electrical utility operations or control center environment
• Knowledge of electrical distribution systems
• Experience with SCADA, outage management systems, or GIS

WORKING CONDITIONS AND PHYSICAL CHARACTERISTICS:

Work is primarily performed in a control center environment. Ability to remain alert and focused on extended 12-hour shifts. Occasional field visits may be required. Ability to sit for extended periods and use computer systems continuously. Must be able to communicate effectively and observe details at close range.

ESSENTIAL BUSINESS AND EMERGENCY RESPONDER:

During times of natural disasters, pandemics, or other unique situations, Coast Electric is designated as an essential business and/or emergency responder. All employees must be prepared to report to work and continue performing job duties and responsibilities at a job site or facility at any time in the event of an emergency consistent with essential business requirements or applicable local, state, or federal law.

BENEFITS:

Coast Electric provides a comprehensive benefit package including paid vacation, sick leave, appointment leave, holidays, defined benefit, and defined contribution retirement plans, medical, dental, vision, long-term disability, and life insurance, as well as the opportunity to work for a company that values its employees, families, members, and community.

ABOUT US:

At Coast Electric, we exist to power and connect lives. We are committed to providing reliable electric and broadband services while serving the best interests of our members, subscribers, employees, and communities. Our culture is built around three key behaviors: we return home safe, we are problem solvers, and we do the right thing. We value safety, teamwork, innovation, integrity, accountability, and exceptional services. Our employees work together to find solutions, care for the people we serve, and make a positive difference in our communities.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, Coast Electric reserves the right to revise the job or to require that other or different tasks be performed as assigned.

EQUAL OPPORTUNITY EMPLOYER/ PROTECTED VETERANS/ INDIVIDUALS WITH DISABILITIES