Maintenance Technician

Summary:

The Zenith Group is looking for a reliable maintenance technician to handle day-to-day operations and repairs at a multifamily property in Kansas City, Kansas. Primary responsibilities include cleaning communal areas, painting, electrical work, and carpentry. You should also resolve tenants' maintenance-related queries and complaints as they arise in collaboration with the on-site Property Manager. 

Benefits:

• Competitive Salary

• Full-Time Shift: Monday - Friday, 8:00 am - 5:00 pm

• Must be able to work on-call emergencies.

• 80 Hours of Paid Time Off (PTO) after 90 Days

• Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, HSA or FSA (depending on selected insurance coverage), Accident Insurance, Critical Illness, Legal Services, and Employee Assistant Programs (EAP).

  • Employees are eligible for our full suite of benefits after 30 days.

• Continuing Education Opportunities

Reports to: Property Manager

Responsibilities:

• Receive daily work orders from the Maintenance Director and execute them in a timely fashion.

• Accurately document work performed through ResMan, including parts and labor.

• Conduct basic repairs to plumbing, electrical systems, appliances, and the unit interior.

• Complete Work Orders assigned in ResMan within a timeline of 24- 48 hours when possible and communicate any delays with the Property Manager and Maintenance Supervisor.

• Verify that water-related appliances in units are functioning properly when attending a service-related call.

• Contact residents to confirm work order attendance and confirm when the work order is completed, either via a notice, in person, or by phone.

• Escalate work orders to Lead Tech when they exceed 2 hours

• Inform the Maintenance Supervisor of needed services and repairs.

• Respond to on-call emergencies per the rotation schedule.

• Stay current on all applicable safety standards.

Skills

• Must have excellent communication skills and a friendly, courteous attitude toward residents and other employees.

• Must be a team player and have the ability to train other maintenance personnel if required. 

• Must have a dependable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance and have a valid driver’s license. 

• Must provide own basic tools, or be willing to obtain the required hand tools pertinent to this position.

• Must be able to manage multiple demands, be a critical thinker, and demonstrate an ability to follow up and follow through. 

• Must be proficient with technology, including the ability to use Google Suite and ResMan. 

• Extensive mobility and excellent physical condition. The ability to lift 100 lbs is necessary for installing and removing appliances. Ability to kneel, crouch, climb, crawl, etc. 

• Must be able to operate all necessary hand tools to make repairs to items in need of repair. 

• Tolerance to all extremes of hot and cold weather, as necessary.

Education

• High School Diploma (Required) 

• Associate's Degree (Desired) 

• Ability to Read Material Safety Data Sheets (Desired)

• Fair Housing Basic (Desired)

• Personal Protective Equipment Training (Desired)

• OSHA (Desired)

Experience

• Three (3) years of prior experience in Property Maintenance, Construction, Carpentry, HVAC, Electrical, or Plumbing. 

Essential Job Functions

• Neat, clean, and professional at all times throughout the workday and/or whenever present in the community.

• Operating vehicles and holding a driver's license are required based on community needs.

• Successfully pass a criminal background check.

• Demonstrate ability to perform tasks described above.

• Demonstrate strong verbal and written communication skills for communicating with residents, co-workers, and senior management.

• Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a thriving community.

• Comply with expectations as demonstrated in the employee handbook.