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About the Role:
CardioClinic in Houston, TX is looking for a friendly and organized Healthcare Front Desk Representative to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated medical team where your people skills and attention to detail make a real difference in patients' lives every day.
Responsibilities:
- Greet and check in patients in a warm, professional manner upon arrival
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records and demographic information in the EMR system
- Answer and route incoming phone calls, respond to patient inquiries promptly
- Coordinate referrals and communicate with insurance providers as needed
- Ensure the front desk and waiting area remain organized and welcoming
Requirements:
- High school diploma or GED required; medical office training or certification a plus
- Prior experience in a medical or healthcare front desk role preferred
- Familiarity with EMR/EHR systems and medical scheduling software
- Knowledge of insurance verification, co-pays, and basic medical billing
- Strong communication and interpersonal skills with a patient-first attitude
- Ability to multitask and stay organized in a fast-paced clinical environment
- Bilingual (English/Spanish) a plus in the Houston market
About Us:
CardioClinic is a trusted cardiovascular care provider serving the Houston, TX community with a commitment to exceptional patient outcomes and compassionate care. Our patients choose us for our expertise, and our team members stay because of our supportive, collaborative work environment. Join a clinic where your contributions are valued and your career can grow alongside our mission to keep hearts healthy.
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