Rotational Field Service Technician

Responsibilities

• Travel to customer sites for installation, commissioning, testing, and calibration of NOV products.
• Conduct field installations and calibrations of sensors and systems, ensuring proper functionality.
• Perform field upgrades and provide training to customers on the operation of upgraded systems.
• Communicate field failures and feedback to relevant departments for further analysis and improvements.
• Complete billing, inventory management, and necessary paperwork accurately and timely.
• Submit field service documentation, ensuring all relevant details are captured.
• Maintain a high level of customer satisfaction through effective communication and timely support.
• Adhere to safety protocols and guidelines while working in the field.
• Collaborate with other team members and departments to ensure smooth operations.

Qualifications

• High School Diploma or GED is required.
• AA Degree or equivalent experience with 2+ years of technical experience is preferred.
• Willingness to travel over 75% of the time is essential.
• Ability to work a rotational schedule of 14 days on and 14 days off.
• Capable of working 12+ hours daily during the scheduled work period.
• Good interpersonal skills and effective communication abilities.
• Knowledge of oil and gas field components, including software and hardware.
• Willingness to be on call and respond to urgent customer requests.
• Electrical background is preferred but not mandatory.
• All applicants must pass background, driving record, drug, and physical checks.
• Must be 21