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Customer Service Representative

Carelinc Medical Equipment
Posted a day ago, valid for a month
Location

Hillsdale, MI, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Representative position at CareLinc requires a minimum of 1 year of experience in a similar role.
  • The role involves servicing a large customer base for Durable Medical Equipment needs while demonstrating empathy and problem-solving skills.
  • Candidates should possess excellent communication skills and a kind attitude, as well as the ability to pass a background check.
  • The position offers competitive pay and full benefits, with a salary range of $35,000 to $45,000 annually.
  • CareLinc promotes a supportive and inclusive culture, emphasizing community, accountability, relationships, and empathy in the workplace.

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.


What You’ll Do (Besides Being a Legend!)

The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude. 


What You Bring to the Team!

Excellent interpersonal and communication skills

 Able to pass background check as it pertains to the position.

A knack for problem-solving and making things easy to understand.

A kind and helpful attitude (because we work with CARE!).

A commitment to confidentiality, because trust is everything.


How We CARE at CareLinc!

At CareLinc, we follow our CARE Standards, which means:

Community – We work together, help each other, and make every interaction positive.

Accountability – We grow, learn from feedback, and focus on solutions, not problems.

Relationships – We listen, assume positive intent, and build strong relationships.

Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.


Why You’ll Love It Here!

✅ A team that values what you do.

✅ A supportive, fun, and friendly culture.

✅ Opportunities to grow and learn.

✅ Early access to your paycheck via TapCheck

✅ Competitive pay, great benefits, and a company that CARES about YOU!


  • Ready to join the adventure? Apply today!



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