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Levittown Ford Service Center – Levittown, NY
VIP Automotive Group
$18.00 – $20.00 Per Hour + Monthly Bonuses
Full-Time | 5-Day Work Week | Monday–Saturday | Saturday Required
NOW HIRING: AUTOMOTIVE SERVICE RECEPTIONIST / BDC REPRESENTATIVE
Levittown Ford Service Center is hiring a friendly, organized, and customer-focused Automotive Service Receptionist / Service BDC Representative to join our growing Service Department in Levittown, NY.
This is an excellent opportunity for someone with experience in customer service, call centers, reception, appointment scheduling, hospitality, retail, or automotive dealerships who wants to build a long-term career in the automotive industry.
If you're comfortable speaking with customers, answering phones, scheduling appointments, working on a computer, and providing exceptional customer service, we want to meet you!
COMPENSATION & CAREER OPPORTUNITY
$18.00 – $20.00 per hour + monthly performance bonuses
Pay is based on experience and qualifications.
Full-Time position
5-day work week
Monday–Saturday schedule
Saturday required
Monthly performance bonuses
Paid training
Career advancement opportunities
Supportive, team-oriented environment
AUTOMOTIVE SERVICE RECEPTIONIST / BDC RESPONSIBILITIES
As a Service Receptionist / BDC Representative, you will be an important first point of contact for our Service Department and help create a positive customer experience from the first phone call through the service appointment.
Responsibilities include:
Answer incoming dealership and service department phone calls professionally
Greet customers arriving at the Service Department
Schedule and confirm automotive service appointments
Respond to customer inquiries by phone, email, text, and online channels
Assist customers with service appointment questions
Direct customers to the appropriate Service Advisor or dealership department
Make outbound customer follow-up and retention calls
Follow up on service appointments and reminders
Confirm upcoming appointments and help reduce missed appointments
Maintain accurate customer information in dealership software
Enter and update customer and appointment information
Coordinate appointment schedules with the Service Department
Help maximize service appointment opportunities
Assist Service Advisors and Service Management with administrative tasks
Provide professional and friendly customer communication
Deliver an exceptional customer experience during every interaction
⭐ WHAT WE'RE LOOKING FOR
The ideal candidate is friendly, dependable, organized, professional, and comfortable communicating with customers by phone and in person.
Qualifications include:
Previous customer service experience preferred
Reception, call center, BDC, hospitality, retail, or automotive experience is a plus
Automotive dealership experience preferred but not required
Excellent verbal and written communication skills
Professional telephone etiquette
Strong computer and data-entry skills
Ability to learn dealership software and systems
Strong attention to detail
Ability to multitask in a fast-paced environment
Excellent organizational and time-management skills
Positive attitude and strong work ethic
Dependable and punctual
Team-oriented and customer-focused
We're willing to train the right candidate!
SEARCH-FRIENDLY EXPERIENCE
Candidates with experience in the following positions are encouraged to apply:
Automotive Service Receptionist
Service Receptionist
Automotive Receptionist
Service BDC Representative
BDC Representative
Business Development Representative
Customer Service Representative
Automotive Customer Service Representative
Appointment Coordinator
Service Appointment Coordinator
Service Scheduler
Automotive Service Coordinator
Call Center Representative
Client Relations Representative
Client Care Representative
Front Desk Receptionist
Receptionist
Administrative Assistant
BUILD YOUR CAREER WITH VIP AUTOMOTIVE GROUP
This position offers an excellent entry point into the automotive dealership industry, with opportunities to grow into roles within Service BDC, Customer Relations, Service Advising, Sales BDC, Administration, and dealership management.
We believe in promoting from within and providing employees with the training and support needed to develop successful automotive careers.
WHY JOIN VIP AUTOMOTIVE GROUP?
Levittown Ford Service Center is part of VIP Automotive Group, an established automotive organization with a long history of serving customers and developing employees.
We offer a professional, team-oriented environment where employees can learn, grow, and build long-term careers.
Benefits include:
Medical Insurance
Dental Insurance
Vision Insurance
401(k) with Employer Match
Paid Time Off
Paid Holidays
Paid Sick Time
Family Leave
Life Insurance
Disability Insurance
Employee Discounts on Vehicles, Parts & Service
Supplemental Benefit Plans
Employee Referral Bonuses
Career Advancement Opportunities
Professional Development and Training
SCHEDULE
Full-Time | 5-Day Work Week
Monday–Saturday | Saturday Required
LOCATION
Levittown Ford Service Center – Levittown, NY
READY TO START YOUR AUTOMOTIVE CAREER?
If you're an experienced Service Receptionist, BDC Representative, Customer Service Representative, Appointment Coordinator, Service Scheduler, Receptionist, or automotive customer service professional, apply today!
Automotive dealership experience is a plus but not required. We will train the right candidate.
If you are dependable, professional, customer-focused, and ready to grow, Levittown Ford Service Center wants to hear from you!
Apply today — immediate interviews available.
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