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This is a manager-of-managers role. You will build and lead high-performing teams of deployment managers and network technicians across multiple sites and regions, understand and manage their day-to-day delivery, and at the same time retain the technical capability and curiosity to dive deep into any given challenge as needed. Rather than executing within a defined plan, you will own and set the deployment strategy - defining the mechanisms, standards, and organizational structure required to deploy network capacity on time with zero rework, at the scale of the largest cloud network on the planet.
You will ensure the right resources and structure are in place to proactively stay ahead of our capacity demands while applying rigorous thinking around resource efficiency. Our leaders are deeply technical, understanding their environment well enough to accurately represent issues and implement strategies that continue to set new records for cycle time, quality, and staff efficiency. You will be integral to the wider infrastructure management senior leadership team, shaping new solutions and designs alongside our engineering, planning, and operations organizations, and you will own all aspects of people management across a geographically distributed team.
Key job responsibilities
- Hiring, developing, and leading a multi-layer organization of deployment managers, network technicians, and their teams across multiple sites and regions
- Attainment of organizational performance goals and objectives relating to safety, quality, speed, capacity delivery, efficiency, and cost
- Owning and driving the multi-region network deployment strategy - setting the direction, standards, and long-term roadmap for how to configure, deploy, and commission network infrastructure in AWS data centers
- Building the mechanisms, tools, and processes that enable the organization to deliver network capacity on time with zero rework, and instilling the highest level of operational excellence across the deployment lifecycle
- Owning end-to-end delivery of network infrastructure - including safety, scheduling, standards, and implementation
- Proactively planning resourcing and organizational structure to stay ahead of capacity demand, while applying disciplined capital-efficiency thinking to deployment investments
- Serving as an integral member of the infrastructure management senior leadership team - influencing and aligning cross-functionally with engineering, planning, and operations leadership on new solutions, designs, and deployment approaches
- Continuous improvement of operational processes, procedures, methods, and tools, using data and metrics to set new records for cycle time, quality, and staff efficiency
- Owning all aspects of people management for a geographically distributed team including hiring, development, performance management, promotions, and succession planning Basic Qualifications: - 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar experience
- Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams Preferred Qualifications: - Experience with network hardware: copper and optical fiber cabling, switches, routers
- Knowledge of data center infrastructure design, operations, or delivery
- Experience using data and metrics to determine and drive improvements
- Experience working with and influencing senior level stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 182,300.00 - 272,500.00 USD annually
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