Production Dispatcher

Maven Roofing is growing—and we’re looking for a sharp, service-minded Production Dispatcher to keep our job pipeline running like clockwork.

Do you have experience dispatching in HVAC, electrical, plumbing, or another skilled trade? Do you thrive in a fast-paced environment where attention to detail, precision scheduling, and excellent communication make all the difference?

This could be the next step in your career.

About the Role:

As our Production Dispatcher, you’ll be the hub of our daily operations—balancing technician schedules, job timelines, and customer communications to ensure projects stay on track and homeowners stay informed.

You will:

• Schedule and dispatch roofing crews, repair techs, and site supervisors
• Monitor daily workloads and adjust in real-time as needed
• Deconflict crew assignments and resolve scheduling issues efficiently
• Provide friendly, timely updates to customers about their project status
• Use tools like Zuper, HubSpot, and internal platforms to manage workflows
• Collaborate with operations and field teams to drive on-time delivery and exceptional service

✅ What We’re Looking For:

• 2+ years dispatching experience in home services (HVAC, electric, plumbing, or roofing preferred)
• Excellent verbal and written communication skills
• A calm, organized, and proactive approach to problem-solving
• Tech-savvy with scheduling, CRM, and field service software (experience with Zuper a plus)
• Commitment to professionalism, accuracy, and exceptional customer service
• Ability to juggle multiple tasks and priorities without dropping the ball

Why Join Maven?

At Maven Roofing, we’re not just building roofs—we’re building a team of professionals who take pride in craftsmanship, service, and delivering for our community. We offer:

• Competitive pay based on experience
• Health, dental, and vision benefits
• Opportunities for growth and promotion
• A high-performance culture rooted in teamwork, ownership, and respect