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General Manager

Gold's Gym of the Carolinas and Florida
Posted a month ago, valid for a month
Location

Charlotte, NC, US

Salary

$60,000 - $75,000 per year

Contract type

Full Time

Employee Discounts

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Sonic Summary

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  • The General Manager position requires a high school diploma and five years of professional experience, with a preference for candidates holding a college degree and fitness industry experience.
  • Key responsibilities include managing the gym's operational budget, overseeing sales processes, and evaluating the performance of gym managers and staff.
  • The role emphasizes providing high-level customer service, making effective decisions regarding customer issues, and ensuring the facility remains clean and operationally sound.
  • Candidates should possess strong customer service skills, an understanding of performance metrics, and excellent communication abilities, with a preference for those having a degree in business and two years of management experience.
  • The position offers a salary commensurate with experience, along with benefits such as medical coverage, a 401k plan, and a free Gold's Gym membership.
General Manager
Management Duties:
  • Properly manage and maintain gym operational budget 
  • Responsible for overseeing the sales process and systems 
  • Manage, monitor, and evaluate the performance of all gym-related managers. 
  • Monitor the hiring, training and scheduling of all gym level staff. 
  • Train and mentor subordinates 
  • Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager. 
  • Responsible for managing disciplinary actions involving all gym level employees.
Operational Duties:
  • Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. 
  • Provide effective decision making regarding customer service issues. 
  • Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. 
  • Responsible for ensuring that the facility is clean and operationally sound.
Job Qualifications:
  • High School diploma with five years professional experience. College degree preferred.
  • Fitness industry experience preferred but not required. 
  • Be promotionally-oriented and have the ability to direct sales through company required outreach programs. 
  • Strong customer service orientation with proven results.
  • Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. 
  • Excellent verbal and written communication skills.
  • Entrepreneurial spirit with open, participative leadership style and drive for excellence.
  • Strong work ethic, integrity, and professional demeanor.
  • Associate or Bachelor's degree in business or related field with two years of management experience preferred.
  • Current CPR Certification
Benefits:

•        Free Education and Credits towards CECs
•        Discounts on Certifications
•        Commission & Bonus Structure
•        Free Gold's Gym Membership to our locations
•        20% Employee Discount on clothing and products
•        Medical Benefits
•        401k
•        7 Paid Holidays + Vacation Pay
•        Growth Opportunities Across Our Expanding Gold's Gym Network

**RELOCATION ASSISTANCE IS NOT PROVIDED**



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