Director, MLR Excellence & Digital Enablement

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Description

The Director, MLR Excellence & Digital Enablement leads BD’s transformation of Medical, Legal, and Regulatory (MLR) review through the integration of digital platforms, AI-enabled solutions, and standardized global processes. Responsible for advancing MLR efficiency, compliance, and scalability by driving technology adoption, workflow optimization, governance, and data-driven decision-making across the enterprise.

The Director will own the process standard itself. That means the SOPs, the cycle-time and quality metrics, the dashboards that make rework visible to business unit and regional leadership, and the root-cause analysis that tells us where the time actually goes before anyone redesigns anything. Regional adoption is a crucial part of the job: the measure of success is that regions use the central capability instead of building local equivalents. 

The Director partners across Marketing, Legal, Regulatory, Medical, and Commercial teams and operates as a global center of excellence leader, enabling consistent ways of working across Businesses and Regions.

Success Profile

Success will be demonstrated through:

Key Responsibilities

• Define and execute the MLR technology and process roadmap, aligning business requirements with regulatory and compliance objectives.

• Lead implementation and continuous optimization of AI-enabled content review, automation, and workflow management solutions.

• Establish and govern standardized MLR processes, operating procedures, metrics, and performance dashboards across business units and geographies.

• Drive process harmonization, simplification, and continuous improvement to reduce cycle times while maintaining compliance and quality standards.

• Partner with Regulatory, Legal, Medical, IT, and Marketing stakeholders to enhance end-to-end content approval workflows and user experience.

• Leverage data analytics and process intelligence tools to identify bottlenecks, monitor performance, and accelerate review effectiveness.

• Champion emerging technologies, including generative AI, machine learning, workflow automation, and digital collaboration platforms to modernize the MLR ecosystem.

• Build organizational capabilities in digital fluency, AI adoption, process excellence, and change management.

Skills and Competencies

• MLR governance, compliance, and operational excellence

• AI and advanced automation technologies

• Workflow and business process design

• Data analytics and process intelligence

• Digital product and platform management

• Change leadership and technology adoption

• Agile delivery and continuous improvement

• Cross-functional stakeholder management

Education, Qualifications, and Experience Education

• Bachelor’s degree required

• MBA or advanced degree preferred

Experience

Additional Information

Global travel required

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: 

Annual Bonus 

Potential Discretionary LTI Bonus

Potential reimbursement of vehicle use/mileage 

Potential reimbursement of phone use 

Health and Well-being Benefits  

Medical coverage  

Health Savings Accounts  

Flexible Spending Accounts  

Dental coverage  

Vision coverage  

Hospital Care Insurance  

Critical Illness Insurance  

Accidental Injury Insurance  

Life and AD&D insurance  

Short-term disability coverage  

Long-term disability insurance  

Long-term care with life insurance  

Other Well-being Resources  

Anxiety management program  

Wellness incentives  

Sleep improvement program  

Diabetes management program  

Virtual physical therapy  

Emotional/mental health support programs  

Weight management programs  

Gastrointestinal health program  

Substance use management program  

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit  

Retirement and Financial Well-being  

BD 401(k) Plan  

BD Deferred Compensation and Restoration Plan  

529 College Savings Plan  

Financial counseling  

Baxter Credit Union (BCU)  

Daily Pay  

College financial aid and application guidance  

Life Balance Programs  

Paid time off (PTO), including all required State leaves  

Educational assistance/tuition reimbursement  

MetLife Legal Plan  

Group auto and home insurance  

Pet insurance  

Commuter benefits  

Discounts on products and services  

Academic Achievement Scholarship  

Service Recognition Awards  

Employer matching donation  

Workplace accommodations  

Other Life Balance Programs  

Adoption assistance  

Backup day care and eldercare  

Support for neurodivergent adults, children, and caregivers  

Caregiving assistance for elderly and special needs individuals  

Employee Assistance Program (EAP)  

Paid Parental Leave  

Support for fertility, birthing, postpartum, and age-related hormonal changes  

Leave Programs  

Bereavement leaves  

Military leave  

Personal leave  

Family and Medical Leave (FML)  

Jury and Witness Duty Leave 

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information