Community Health Worker Service Coordinator

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

Additional Information:

The CHW Service Coordinator is responsible for performing a wide range of activities for Star Kids members to positively affect individual health outcomes. The CHW Service Coordinator will monitor a group of level 3 members who do not meet the requirements for an LMSW or RN named service coordinator. Activities include, but are not limited to outreach, assessment, Member education, service coordination and Member support.

Education/Experience:

• High school diploma or equivalent.

• Community Health Worker (CHW) training and certification

• Minimum of five (5) years’ experience in community health, social services, community advocacy, community outreach, health plan Member Services and/or Engagement, or a combination of relevant experience and education.

• Understanding of the community in the Service Delivery Area through shared experiences and/or a strong desire to help people in vulnerable communities.

• Private, reliable transportation.

• Bi-lingual (English/Spanish) Required. Expert proficiency in conversational, reading, writing, and translating medical terms as well as diagnoses. Must pass Spanish test prior to hire.

Knowledge/Skills/Abilities: 

• Excellent communication skills

• Knowledge of basic medical terminology

• Demonstrated ability to meet deadlines and manage competing priorities

• Willingness to work in a frequently changing environment

• Ability to establish and maintain positive and effective work relationships with coworkers, members, and providers.

• Computer skills and experience with Microsoft Office products.

Certification/Licensure:

• TX Community Health Worker certification.

About Us:

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.