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Why Work at The Sinclair?
At The Sinclair, Autograph Collection, we redefine luxury and technology in downtown Fort Worth. As a cutting-edge smart hotel, The Sinclair offers high-tech guest experiences, sleek design, and a commitment to sustainability. With sophisticated accommodations, upscale dining, and a dynamic atmosphere, our curators enjoy working in a forward-thinking, hospitality-driven environment that embraces innovation and excellence.
Location
The Sinclair - 40 - Rooms
About the opportunity
The Bellperson is responsible for providing a warm, polished, and anticipatory arrival and departure experience for hotel guests, supporting luggage handling, guest assistance, and property orientation while delivering personalized service, clear communication, and professional hospitality consistent with a luxury boutique hotel environment.
What you'll get to do
* Greet guests promptly and courteously upon arrival and departure, creating a welcoming first and last impression.
* Assist guests with luggage, escorting them to and from guest rooms while providing property and room orientation.
* Communicate professionally with guests to anticipate needs, answer questions, and offer assistance in a discreet and service-oriented manner.
* Coordinate arrivals and departures with the front desk, concierge, and valet teams to ensure seamless service.
* Safely handle, transport, and store guest luggage with care and accountability.
Skills and Experience
* Prior bell services, guest services, or hospitality experience in a luxury or boutique hotel preferred.
* Strong interpersonal and communication skills with a polished, service-focused approach.
* Ability to anticipate guest needs and provide proactive assistance.
* Professional appearance, positive attitude, and courteous demeanor.
* Knowledge of local area attractions, restaurants, and transportation options preferred.
* Ability to remain calm and professional in a fast-paced environment.
* Strong organizational skills and attention to detail.
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