Outbound Lead

Company Overview:

Knight-Swift Supply Chain (KSSC) is a full-service supply chain and logistics provider (3PL) with a national warehouse presence. KSSC specializes in managed warehousing for all types of industries. From Distribution solutions, eCommerce fulfillment, consolidation services, cross-docking/transloading, our proprietary technology allows us to be efficient and agile in all processes.

Position Summary:

The Outbound Lead plays a critical role in the daily operations of the warehouse. This position is responsible for overseeing the execution of warehouse activities including receiving, put-away, picking, packing, and shipping within a third-party logistics (3PL) environment. The Outbound Lead ensures that daily operations are executed accurately and efficiently while supporting safety, quality, and productivity goals.

Essential Duties and Responsibilities:

• Lead and coordinate the activities of warehouse associates during daily operations.
• Ensure accurate and timely processing of inbound/outbound, picking and put away.
• Studies daily shipment schedule, establishes or adjusts work procedures to meet deadlines. 
• Monitor team performance and provide real-time coaching and feedback.
• Assigns job functions to the team. 
• Work closely with and reports to the Warehouse Supervisor and General Manager to ensure operational goals are met.
• Assist in training new team members and cross-training existing staff.
• Ensure adherence to safety standards and company policies.
• Conduct inventory checks and assist in cycle counts.
• Report discrepancies and damaged goods to the supervisor.
• Promote a clean, organized, and safe work environment.
• Performs other related duties as assigned. 

Required Qualifications:

• High school diploma or GED.
• 1–2 years of experience in a warehouse or logistics environment.
• Experience with warehouse management systems (WMS).
• Ability to work in a fast-paced environment and lead by example.

Preferred Qualifications:

• High level of attention to detail
• Strong communication and interpersonal skills.
• Prior experience in a 3PL or contract logistics environment.
• Forklift certification.
• Bilingual (English/Spanish) is a plus.

Physical Demands:

• Regularly required to stand, walk, bend, lift, and carry items up to 50 lbs.
• Frequent use of hands to handle or feel objects, tools, or controls.
• Ability to work extended hours, including weekends and holidays, as needed.

Work Environment:

• Warehouse setting with exposure to varying temperatures and noise levels.
• Use of PPE (Personal Protective Equipment) is required.

Travel Requirements:

• Minimal; occasional travel for training or support at nearby locations.

Equipment Used:

• RF scanners, MHE (forklift, reach lift, EPJ, etc.), computers/tablets, barcode printers, other office equipment.

Supervisory Responsibilities:

• Provides guidance to warehouse associates but does not have direct hiring or disciplinary authority

Benefits Offered:

Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.