Texas Johns is a leading provider of portable sanitation, restroom trailers, temporary fencing, roll-off dumpsters, and other site services throughout the DFW and Greater San Antonio areas. We are committed to providing dependable service, professional support, and practical solutions for every customer.
Texas Johns is seeking a reliable and organized Event Coordinator to support customers with pricing, scheduling, order entry, and payment collection. This is an office-based position focused on coordinating service details and ensuring orders are entered accurately and communicated clearly to our operations and dispatch teams.
Responsibilities
- Answer incoming calls and respond to customer emails professionally and promptly.
- Assist customers with pricing, service options, and rental details.
- Prepare estimates, quotes, invoices, and service orders.
- Enter delivery, pickup, and service information accurately into the company system.
- Schedule services and confirm dates, locations, equipment, and customer requirements.
- Collect payments and follow up on outstanding balances.
- Maintain accurate customer, order, and payment records.
- Coordinate with operations, routing, and dispatch to ensure services are scheduled correctly.
- Answer customer questions and help resolve basic service issues.
- Review orders for missing or incorrect information.
- Maintain a working knowledge of Texas Johns services and equipment.
Requirements
- High school diploma or GED required.
- One year of office, administrative, or customer service experience preferred.
- Proficiency with Microsoft Office and the ability to learn company software.
- Strong communication, organization, and data-entry skills.
- Ability to manage multiple calls, emails, orders, and deadlines.
- Professional, dependable, and detail-oriented.
- Comfortable working in a fast-paced office environment.
Texas Johns is an equal opportunity employer.
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