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Overall Essential Functions of the Position:
1. Comprehends the duties and responsibilities of the position.
2. Carries out the duties and responsibilities of the position in a professional manner.
3. Adapts to changes in the workplace with ease.
4. Meets the needs of the work schedule (promptness, attendance), unless otherwise excused, and makes
appropriate use of time while at work.
5. Follows established safety protocols as appropriate for position and/or location.
6. Customer Service duties are exhibited through promptness, accuracy, empathy, clarity, tone and appropriateness
with non-PMMA staff (i.e., residents, resident families, outside community, vendors, etc.).
7. Communication duties are exhibited through promptness, accuracy, empathy, clarity, tone and appropriateness
with PMMA staff.
8. Provides and initiates, creative, practical problem-solving recommendations and/or takes the initiative to
appropriately enhance job duties or area.
9. Works well with others, assists others when needed or asked and appropriately lends support to others even when
not asked.
10. Appropriately uses property, supplies and productivity during work time.
11. Represents and demonstrates the PMMA mission while carrying out job duties.
12. Attends training and or development programs as appropriate to meet or enhance current job or career knowledge.
13. Regular and reliable attendance.
14. Performs additional duties as reasonably assigned.
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