Chief of Staff

The Chief of Staff serves as a strategic partner to the President/Chief Operating Officers (COO) of Vibe Restaurants, facilitating the execution of organizational priorities and ensuring alignment across departments. This role acts as a key liaison between the President/COO and internal/external stakeholders, driving strategic initiatives, enhancing operational efficiency, and fostering cross-functional collaboration. The Chief of Staff provides critical support in decision-making, communication, and project management to advance the company’s mission and growth objectives.

ESSENTIAL JOB FUNCTIONS:

1. Strategic Planning & Execution

• Support the President/COO in developing and implementing strategic plans and initiatives.
• Monitor progress on key organizational priorities and ensure alignment with company goals.
• Facilitate the execution of high-impact projects across departments.
• Conduct research and analysis to inform strategic decision-making.

2. Cross-Functional Coordination

• Act as a liaison between the President/COO and senior leadership to ensure clear communication.
• Coordinate cross-departmental initiatives to drive collaboration and alignment.
• Facilitate executive meetings, prepare agendas, and ensure follow-through on action items.
• Represent the President/COO in meetings and communications as needed.

3. Operational Efficiency

• Identify opportunities to streamline processes and improve organizational efficiency.
• Oversee special projects and initiatives to support operational goals.
• Monitor key performance indicators (KPIs) and provide insights to leadership.
• Support the implementation of new systems or tools to enhance productivity.

4. Communication & Stakeholder Management

• Manage internal and external communications on behalf of the President/COO.
• Build and maintain relationships with key stakeholders, including franchise partners and vendors.
• Ensure consistent messaging and alignment with company values and objectives.
• Prepare reports, presentations, and briefings for the President/COO and leadership team.

5. Leadership & Advisory Support

• Serve as a trusted advisor to the President/COO on business and organizational matters.
• Provide insights and recommendations to address challenges and opportunities.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support change management initiatives to drive organizational transformation.

ACCOUNTABILITIES:

• Keeps the President/COO informed of strategic, operational, and departmental updates.
• Ensures alignment of initiatives with organizational priorities and goals.
• Drives effective communication and collaboration across the organization.
• Manages resources and timelines effectively for strategic projects.

RESPONSIBILITIES:

• Oversees the execution of strategic initiatives in alignment with company objectives.
• Tracks and reports on project progress and organizational performance.
• Supports crisis management and ensures preparedness for business disruptions.
• Maintains strong relationships with internal teams and external stakeholders.

QUALIFICATIONS/REQUIREMENTS:

Education & Experience:

• Bachelor’s degree in Business Administration, Management, or a related field; Master’s degree preferred.
• 7+ years of experience in a strategic, operational, or leadership role, preferably in hospitality or multi-unit operations.
• Proven experience in project management and cross-functional collaboration.

Skills & Abilities:

• Strong strategic thinking and analytical skills.
• Exceptional communication and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in project management tools and data analysis.
• Strong leadership and problem-solving skills.

PHYSICAL DEMANDS:

• Primarily office-based with occasional travel to restaurant locations.
• Ability to work in a dynamic, fast-paced environment with multiple priorities.
• Occasionally required to lift and carry materials for meetings or events.

WORK ENVIRONMENT:

• Hybrid role with a mix of office and remote work.
• Occasional evening or weekend availability for urgent matters or executive meetings.
• Dynamic environment with evolving business and strategic needs.

DISCLAIMER:

The job description is designed to outline the essential functions, responsibilities, and qualifications of the role. It is not an exhaustive list of duties and may evolve based on business needs.