Technical Sales Manager

Summary of Position

As a Technical Sales Manager for Flint Group NA, you will play a crucial role in nurturing and expanding our client relationships while actively seeking new business opportunities. Our industry is experiencing a resurgence in the manufacturing of ink products used in the print and lable industries. 

This position requires a dynamic and customer-focused professional with a proven track record in sales and customer relationship growth. The successful candidate will be responsible for managing key accounts, identifying growth opportunities and securing new accounts. This Technical Sales Manager is responsible for ensuring overall client satisfaction and sustainable growth. If you have a passion for building lasting client partnerships and driving revenue growth, we invite you to apply.

Major Areas of Accountability

• Account Management:
• Develop and maintain strong, long-lasting relationships with assigned clients growing market share within those customers
• Identify new customers and establish relationships
• Act as the main point of contact and build a deep understanding of clients' business needs and objectives.
• Project and establish strategic action plan for growth
• Proven track record in achieving established KPI's 
• Client Retention and Growth:
• Identify opportunities for account growth and upselling additional products or services.
• Collaborate with internal teams to tailor solutions to meet client requirements and drive value.
• Hunting for New Accounts:
• Prospect and identify new business opportunities outside of existing accounts.
• Utilize tools and guidance from marketing activities to identify potential clients and industries for expansion.
• Team oriented mindset is crucial to cross functional success
• Sales Planning and Strategy:
• Develop account plans, sales strategies and proposals to achieve sales targets and objectives.
• Work closely with the sales support and business development team to align account strategies with overall company goals.
• New Business Development:
• Collaborate with the marketing team to convert leads into sales opportunities.
• Leverage networking and industry knowledge to uncover new business prospects.
• Contract Negotiation:
• Lead contract negotiations, ensuring favorable terms for both the client and the company.
• Collaborate with lab and technical teams during negotiation to ensure viability in practical delivery 
• Collaborate with legal and finance teams to finalize contractual arrangements.

• Customer Advocacy:
• Advocate for the client within the organization, ensuring their needs are understood and addressed promptly.
• Manage and resolve client concerns, acting as a liaison between the client and internal teams.
• Act as a key point of contact for client inquiries, feedback, and issue resolution.
• Sales Reporting and Analysis:
• Prepare regular reports on account status, sales activities, and performance metrics.
• Analyze data to identify trends, opportunities, and areas for improvement.
• Additional Responsibilities:
• All other duties as assigned by management.

Position Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in sales or account management roles, with a successful track record.
• Strong interpersonal, communication, and negotiation skills.
• Ability to understand and articulate technical solutions to a non-technical audience.
• Results-oriented with a focus on exceeding sales targets.
• Detail-oriented and organized with excellent time management skills.
• Proficient in CRM software and Microsoft Office Suite.
• Ability to travel as required.

Join our team and take on a pivotal role in managing client relationships, actively seeking new business opportunities, driving revenue growth, and contributing to the overall success of our organization. If you are a motivated and client-focused professional, we encourage you to apply.