Customs Entry Writer

As a current employee of DP World, you will know that we believe our people are our greatest asset. As such, our talent is our priority and we look to fill roles internally wherever possible. We are keen to utilize our talent and provide career opportunities for growth and development aligning with the business aspirations for growth, operational excellence and exceeding stakeholder expectations.

We are therefore delighted that you are looking to further develop your career with DP World. Please do ensure that prior to applying to any internal vacancy you have understood the Internal Transfer Policy relevant for your region. It is best practice to ensure that your Line Manager is aware that you are exploring internal opportunities. At the time of interview, you may be asked to demonstrate their acknowledgment.

The Customs Entry Writer is responsible for preparing, submitting, and maintaining import documentation to ensure goods are accurately and efficiently cleared through U.S. Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). The role requires strong compliance knowledge, attention to detail, and effective coordination across clients, carriers, freight forwarders, and government entities.

KEY ACCOUNTABILITIES

• Prepare and process customs entries and inbound transactions in accordance with customs laws, regulations, and procedures.

• Accurately classify goods using the HTS tariff system and determine required duties, taxes, and fees.

• Submit and monitor customs entries via ABI/ACE in compliance with CBP and PGA requirements.

• Calculate duties, arrange payments, and monitor ACH or duty billing statements.

• Review invoices, bills of lading, certificates of origin, and supporting import documentation.

• Verify commodity descriptions, country of origin, valuation, and regulatory admissibility.

• Maintain accurate recordkeeping for compliance and audit purposes.

• Stay current on trade agreements, regulation changes, and customs procedural updates.

• Communicate with clients to obtain import data and advise on classifications, restrictions, and compliance requirements.

• Coordinate with carriers, forwarders, CBP officers, and PGAs to resolve holds, exams, and documentation issues.

• Handle post entry tasks such as corrections, PSC’s, protests, and refunds where applicable

• Support internal audits

• Ensure timely billing of entry related services

QUALIFICATIONS, EXPERIENCE AND SKILLS

• High school diploma or GED required; degree in International Trade, Supply Chain, or Business preferred

• 1–3 years of customs brokerage or import operations experience

• CCS certification or U.S. Customs Broker License a plus

• Proficiency with brokerage systems (CargoWise, ACE, ABI)

• Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements

• Proficiency in Microsoft Office Suite