Position: Retail Manager

R.P. Lumber Store Location: El Paso, IL

R.P. Lumber is hiring a Retail Manager for our El Paso, Illinois store location. This is a hands-on, on-site leadership role for someone who can run a showroom, coach a team, keep inventory accurate, and deliver the kind of service contractors and homeowners remember.

This position reports to the General Manager and provides development across showroom, yard, and back-office operations for individuals interested in growing into broader store leadership over time. You will lead the store when the General Manager is away.

About R.P. Lumber

We are a family-owned building materials and hardware retailer founded in 1977. We now operate 100+ locations across Illinois, Indiana, Iowa, Missouri, South Dakota, Wisconsin, and Wyoming. Our promise is simple: Best Service. Best Value. We promote from within and look for leaders who want to build a long-term career in their community.

What you will do

Customer service and sales

Lead by example at the sales counter, on the showroom floor, and at the register
Train and motivate store associates to provide knowledgeable, exceptional customer service
Resolve customer concerns quickly and fairly
Support contractor and retail relationships, including follow-up and new-business prospecting
Help the team load and stage deliveries so orders leave on time, complete, and in good condition

Showroom operations and merchandising

Oversee receiving, stocking, pricing, and product presentation in the showroom
Execute planograms, end caps, seasonal displays, key assortments, promotions, and price changes
Keep the sales floor clean, organized, and easy for customers to shop
Build product knowledge across hardware, lumber, and home-improvement categories so you can coach the team and help customers choose the right materials

Inventory, payroll, and store performance

Record sales, returns, transfers, and adjustments accurately and on time
Maintain stock levels that meet customer demand without over-investing in inventory
Partner with warehouse and yard teams on accurate receiving and proper storage
Reduce shrinkage, damage, and theft through clean processes and secure high-theft items
Assist the General Manager with sales and profit goals, labor scheduling, payroll control, reporting, and back-office tasks
Check and respond to company and customer email in a timely manner

Safety and team leadership

Model a safety-first culture for employees and customers
Help keep ladders, forklifts, trucks, and other equipment in safe working condition
Give timely coaching and corrective feedback so associates can succeed
Contribute to store meetings on performance, promotions, safety, and operational issues
Create an open-door environment where people can raise problems and share ideas
Perform other duties assigned by the General Manager or other qualified corporate representatives

What you need to have

3–5 years of supervisory or retail management experience in hardware, lumber, building materials, home improvement, contractor sales, or a related field — or an equivalent mix of education and experience
Strong leadership, communication, organization, and problem-solving skills, with the ability to work with limited supervision
Working knowledge of retail operations, merchandising, inventory control, customer service, and loss prevention
Comfort using a point-of-sale (POS) system and other retail or business software; estimating software experience is a plus
Enough math and business skill to read sales, margin, inventory, and labor numbers and use them to make store decisions
Ability to work a flexible retail schedule, generally 50 or more hours per week, including evenings, weekends, and holidays based on store needs
Valid driver’s license and an acceptable driving record
Ability to perform the essential physical functions of the job, with or without reasonable accommodation, including bending, reaching, climbing or balancing, stooping, kneeling, crouching, and frequently lifting or moving 50 to 100 pounds

Nice to have

Associate degree or higher in business, retail management, construction, or a related field
Experience in a lumberyard, hardware store, home-improvement retailer, or contractor-focused building-materials supplier
Experience coaching associates, running planograms, managing inventory accuracy, or supporting labor and payroll decisions
Familiarity with forklift operation, delivery coordination, yard operations, and safe storage of building materials

Pay Rate

Range: $18.00–$23.00 per hour

Potential pay rate based upon region, experience, education, licenses, and certifications

Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is based on job-related factors permitted by law, including relevant experience, skills, certifications, market conditions, performance, and work location.

Benefits

Full-time employees are eligible for:

Medical, dental, vision, term life, and short-term disability insurance
Employer-paid basic life insurance
Profit sharing / 401(k)
Paid time off and paid holidays
Employee merchandise discount

Schedule and work location

This is an on-site position. Typical retail hours include weekday store hours plus Saturday coverage. Evening, weekend, and holiday work may be required based on business needs.

Pre-employment requirements

Offers are contingent on pre-employment screening, including pre-employment drug testing, a background check, and a driving-record review, as applicable and in accordance with federal, state, and local law.

How to apply

If you take pride in a well-run showroom, a well-coached team, and customers who get the right product at the right time, we want to hear from you! Apply online or visit our store in person!

Candidates who meet our selection criteria will be contacted by phone or email for the next step in our hiring process. Thank you for your interest in working for R.P. Lumber.

Please note: This job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee.

R.P. Lumber Co., Inc. (“R.P. Lumber Co.") is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to race, ancestry, color, religion, age, sex, national origin, disability (physical or mental), genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Learn more about this Employer on their Career Site