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Pay Rate $15/hr
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What’s the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
What’s in it for YOU?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Responsibilities:Â
Handle inbound calls for insurance products, including AD&D, general questions, and claims supportÂ
Explain coverage and benefits in a clear, simple way—especially to customers unfamiliar with their planÂ
Address cancellation requests and help customers understand the value of keeping coverageÂ
Assist customers or beneficiaries with claims, including sensitive situations involving death or injuryÂ
Balance retention efforts with empathy—knowing when to educate, save, or supportÂ
Stay calm and professional during difficult or emotional conversationsÂ
Document call outcomes accuratelyÂ
Meet performance goals for quality, compliance, and retentionÂ
What We Look for in a Candidate:Â
18 years of age or older with a High School Diploma or GEDÂ
Typing proficiency of 30 WPM with accuracyÂ
Strong communication and listening skillsÂ
Comfortable handling objections and influencing decisionsÂ
Able to explain complex topics in a simple wayÂ
Patient and respectful, especially with older customersÂ
Emotionally aware, can handle both sales and sensitive conversationsÂ
Stays calm under pressure and handles tough calls wellÂ
Goal-oriented with a focus on resultsÂ
Basic computer skills and ability to multitaskÂ
Reliable attendanceÂ
Learn more about this Employer on their Career Site
