Mail Processor (East Lansing, MI)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Process incoming mail as received.
• Prepare and sort documents by document type.
• Scan incoming document batches and move to a final staging folder.
• Print outgoing mail items, as needed, using production printers and postage equipment.
• Manually sort and post outgoing mail with strict attention-to-detail, specifically to ensure no PHI (Protected Health Information) violation occurs.
• Sort documents using Kofax system.
• Perform other duties as needed.

Required Qualifications

• At least 1 year of experience in a customer service and/or data entry role.
• Demonstrated proficiency with basic computer systems.
• Must reside within a commutable distance to East Lansing, MI.
• Willingness to be fully on-site (5 days per week) in the East Lansing, MI office.

Preferred Qualifications

• Team-oriented, with a strong collaborative nature.
• Excellent communication skills.
• Strong attention to detail.
• Ability to work successfully in an independent capacity.
• Ability to work successfully in a fast-paced environment.
• 1+ years of experience in a mailroom setting.
• 1+ years of experience in health insurance.
• Previous experience handling sensitive information, specifically related to health insurance.
• Previous experience with Kofax system.

Education

• High school diploma or GED.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.