Administrative Specialist

The Administrative Specialist at Triangle Veterinary Referral Hospital provides administrative, analytical, and operational support to hospital leadership in a fast-paced emergency and specialty veterinary hospital. The position supports daily operations as well as financial analysis, pricing, reporting, recruitment, marketing, and hospital growth initiatives.

Key Responsibilities

• Provide administrative support to hospital leadership, including scheduling, records, correspondence, meetings, and special projects.
• Assist with payroll, invoicing, reconciliation, and financial administration.
• Support pricing analytics, including fee reviews, market research, pricing updates, and analysis of pricing and revenue trends.
• Prepare and maintain financial, operational, and KPI reports, dashboards, and spreadsheets for leadership.
• Analyze data and identify trends, discrepancies, and opportunities to support business decisions.
• Support hospital development initiatives, including market research, new services, expansion opportunities, partnerships, and business-development projects.
• Provide basic marketing and social media support, including coordinating approved content, gathering photos and updates, and maintaining the hospital’s content calendar.
• Assist with recruitment coordination, candidate travel and itineraries, communications, and vendor coordination.
• Maintain confidentiality and work collaboratively with hospital leadership and team members.

Qualifications

• Strong organizational, analytical, and communication skills.
• Excellent attention to detail and follow-through.
• Strong proficiency with Excel/Google Sheets and Microsoft Office or Google Workspace.
• Comfortable working with financial data, reports, and spreadsheets.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive, professional, adaptable, and trustworthy.
• Veterinary or healthcare experience preferred but not required.

Work Environment

• Work is performed in a busy, fast-paced 24/7 veterinary specialty and emergency hospital.
• Frequent interaction with dogs, cats, and occasionally other animal species of varying sizes and temperaments.
• Must be comfortable working around medical equipment, cleaning chemicals, and areas where patient care is being provided.
• Adhere to hospital safety policies, infection prevention protocols, and biosecurity procedures.
• Maintain a professional, respectful, and service-oriented approach when interacting with clients, staff, vendors, and contractors.
• Maintain confidentiality regarding hospital operations, patients, and client information.