Volunteer and Bereavement Coordinator

Where You’ll Work

CHI Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Job Summary and Responsibilities

At CHI Health at Home we strive to embody our mission of delivering hope and healing to those we serve. As the Bereavement and Volunteer Coordinator, you will support the success of our site locations by planning, implementation, and maintenance of the volunteer program in order to meet the needs of patients and caregivers.

You'll work independently according to organizational policies and collaborate with team members to meet site goals. Travel may be required between locations.

• Coordinates the recruitment, training, evaluation, and retention of volunteers. Updates volunteer curriculum on an ongoing basis.
• Responsible for accurately reporting monthly volunteer hours, obtaining volunteer documentation and recording activities.
• Maintains a communication tool for volunteers to stay involved and current on hospice activities.
• Participates in Performance Improvement (PI) Program Coordination; including assisting with the overall development and implementation of the PI plan, assisting in the identification of goals and related patient outcomes, participation and reporting of activities and outcomes, development and implementation of corrective plans.
• Participates in Quality Assurance Performance Improvement (QAPI) in hospice activities such as IDT meetings, in-service education, department meetings, and relevant committees.
• Participates in hospice activities such as IDT meetings, in-service education, department meetings, and relevant committees.
• Coordinates the assessment and delivery of grief counseling needs and services in the bereavement program by utilizing professional staff and volunteers as appropriate to ensure timely and appropriate services are provided to caregivers.
• Plans, implements, and coordinates bereavement group events. 
• Develops educational programs and materials for patients, caregivers, staff and all the community on loss, grief, and coping with bereavement.
• Coordinates the bereavement mailings.
• Other duties as assigned

Your benefits include:

• Competitive annual bonus structure to reward commitment and performance.
• Generous vacation policy, including paid holidays and personal days.
• Comprehensive medical, dental, and vision insurance plans.
• Tuition reimbursement for continued education and professional growth.
• Participation in the Fidelity 401(K) plan.

Job Requirements

• Bachelor’s Degree required in healthcare, human services or related education. Experience may be substituted.
• Experience and/or training with death / dying issues required
• Knowledgeable in using Google programs (Docs, Slides, Sheets) and Gmail.
• Two years in human services, having volunteer or volunteer coordination experience.