People System Configuration Analyst

People System Configuration Analyst

The People System Configuration Analyst is responsible for HR system administration, including configuring business processes, developing reports, training end users, and managing data. This role involves troubleshooting issues, coordinating with various stakeholders, and maintaining compliance documentation while supporting multiple Workday modules.

Role Responsibilities:

• Research, diagnose and resolve issues (e.g. - end-user, business process, security, etc.)
• Work with functional team members to understand requirements and communicate system capabilities/limitations
• Maintain accurate change management documentation to satisfy the company’s internal/external audit controls and compliance practices
• Support major Workday releases, to include researching new functionality and educate the HR team on enhancements as applicable
• Identify impact and enhancement opportunities associated with a new release and direct regression testing and introduction of required changes as new releases are introduced
• Act as a support to the organization to enhance their understanding of Workday including mentorship to the HR team
• Configure complex Workday business processes.  Support configuration and troubleshooting of business processes in multiple Workday modules.
• Assist with the development, testing configuration, and implementation of new projects, enhancements, and interfaces
• Assist with translating business needs to system design, conduct system/data analysis, and participating in testing and deployment activities
• Promote changes into production, following strict audit procedures, assist with tenant management, analyze Workday updates
• Creation of audit plans, schedules and testing of system upgrades and new configurations
• Partner with key stakeholders to create business requirements documents, system configuration documents, detailed functional specification documents, test plans and test cases

Education: 

• BS or BA degree in computer science, business administration, or related technical field or equivalent job experience

Experience:

• 5+ yrs related experience
• 3+ years Workday HCM experience
• Solid understanding of Talent, Time Tracking and Absence. Recruiting and Core HCM experience required.
• Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience.
• Excellent communication skills with experience working with HR, IT, and end users through face-to-face and virtual connections.