Office Services Specialist

Team Desk Secretary

Woltz Hospice Home | Dobson, NC

Schedule: 36 hours per week, every 3rd weekend

 Every Patient. Every Family. Every Time.

At Mountain Valley Hospice, what we do is personal, for the patients and families we serve, and for those of us who choose this work. Our inpatient hospice homes are places of comfort, dignity, and compassion during some of life’s most important moments.

We are seeking a Team Desk Secretary to support our clinical team at the Woltz Hospice Home in Dobson, NC.

This role is essential to keeping the unit running smoothly, supporting communication, organization, and the overall experience for patients, families, and visitors.

What You’ll Do

• Serve as the first point of contact for visitors, patients, and families
• Answer phones and direct calls appropriately
• Support the clinical team with administrative tasks and coordination
• Maintain accurate records and documentation
• Assist with scheduling, supply tracking, and general office support
• Help ensure a calm, organized, and welcoming environment

What We’re Looking For

• Previous healthcare administrative experience preferred
• Strong organizational and multitasking skills
• Professional, calm, and compassionate presence
• Ability to communicate clearly with patients, families, and team members

 Why This Role Matters

This position plays a key role in supporting both the clinical team and the families we serve. Often, you are the first interaction someone has when they walk through our doors—and that matters.

At Mountain Valley, we are committed to providing an environment of mutual respect with a diverse workforce; we make staffing decisions based on knowledge, skills and abilities. Mountain Valley Hospice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived, race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws.