Manager, TM Relations

Posting Date

This position is an integral member of the leadership team for assigned segments of the business, acting as the trusted advisor on strategic human resources (HR), teammate relations, and other matters that impact business results. The Manager, Teammate Relations provides direct leadership, coaching, and direction to Teammate Relations Advisors and/or Generalists, ensuring consistency, risk mitigation, and compliance with DaVita policies, Core Values, and applicable employment laws.

Essential Duties and Responsibilities

• Provide direct leadership, supervision, coaching, and mentoring to TMR Advisors and/or TMR Generalists to support high performance, team engagement, and continuous professional development.
• Ensure all Teammate Relations activities are aligned with DaVita’s culture, mission, and Core Values, executing on Justice League / LEO strategy to support operational business needs.
• Partner with operational leaders and corporate functions, serving as an internal consultant and strategist to deliver positive business results and navigate complex employee relations matters.
• Oversee and ensure adherence to People Services (PS) policies, standard operating procedures, and compliance with Teammate Relations findings and action plans.
• Guide, evaluate, and calibrate escalated teammate relations issues, corrective actions (including Written Warnings, Final Written Warnings and Terminations), Performance Improvement Plans (PIPs), and involuntary separations to ensure equitable, consistent application and mitigate risk.
• Collaborate closely with Labor & Employment attorneys, Employment Investigations, People Services Managers/Directors (PSMs/PSDs), Privacy, Compliance, and Risk to address high-risk and sensitive workplace concerns.
• Oversee case management workflows, turnaround metrics, and Service Level Agreements (SLAs) across platforms (Workday, Spot, EthicsPoint).
• Analyze teammate relations trends and metrics to identify root causes and partner on educational initiatives that upskill leaders across the Village in performance management and workplace civility.
• Support special initiatives, process improvement projects, and policy updates as assigned.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Management, or related field (or equivalent practical experience) required.
• Minimum of 4 to 6 years of progressive Human Resources and/or Employee Relations experience required.
• Prior supervisory, team lead, or formal leadership experience required.
• Experience supporting multi-site, distributed healthcare or retail operations preferred.
• Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
• Comprehensive working knowledge of federal, state, and local employment laws and regulations (experience with California employment law is a plus).

Key Competencies & Behaviors

• Growth Mindset & Continuous Improvement: Openness to change, proactive in driving process optimization, and dedicated to continuous learning.
• Leadership & Teammate Enablement: Passionate about supporting, coaching, and developing teammates so they can deliver excellent work.
• Customer Focus & Strategic Consulting: Strong relationship-building skills with the ability to influence and partner effectively with leaders at all levels.
• Critical Thinking & Sound Judgment: High capability to analyze complex evidence, evaluate risk, apply precedent, and make sound, legally compliant recommendations.
• High-Impact Communication: Superior written, verbal, and interpersonal communication skills, with executive presence and strong de-escalation abilities.
• Integrity & Discretion: Demonstrated commitment to absolute confidentiality and objective, ethical handling of sensitive information.

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

#LI-JS5

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.