Phlebotomy Workflow Coordinator

Located at Miami Valley Hospital (Dayton, OH)

Full-Time Night Shift (11:00 PM-7:30 AM)

Night Shift is Eligible for a 15% Shift Differential.  Must Have 1 Year of Phlebotomy Experience.

Position Summary:

The MVH Workflow Coordinator works with laboratory leadership to coordinate the daily workflow of the MVH Specimen Control Department. Duties include, but are not limited to, the coordination of collections, assuring timely draws by all specimen collectors through workload assignments, tracking of phlebotomists, escalating issues as necessary, and working as a phlebotomist as needed. The Workflow Coordinator is the primary contact person for hospital caregivers for specimen related questions and needs.

Responsibilities:

• Perform all phlebotomy and processing duties (venipunctures, capillary punctures) in accordance with departmental procedures, ensuring proper patient identification and specimen labeling.
• Operate and maintain departmental equipment (specimen collection devices, paging and pneumatic tube systems, computers, printers) and complete required training for new or updated procedures.
• Coordinate and distribute daily workload assignments, adjust as needed, and assign meal/rest breaks under the manager’s direction.
• Support communication with internal and external customers through timely phone response and dispatching for phlebotomy requests.
• Field and resolve pre-analytical issues (incorrect orders, investigations, solutions) within scope, using sound judgment and keeping appropriate staff informed.
• Promote shift-to-shift cooperation through review of monitors, cancellation requests, draw comments, and add-on testing capabilities.
• Assist with safety and AIDET audits, training and mentoring new or current employees and students, and stocking collection rooms and carts.
• Load patient specimens onto laboratory instruments within scope of training.
• Work as part of the department team to meet goals and complete projects, and float to other sites as staffing needs require.
• Comply with all departmental, company, safety, and regulatory policies; promote teamwork and a positive work environment.
• Complete annual competency assessments and perform all duties according to CompuNet’s behavioral standards, demonstrating positive customer service.
• Perform other duties as assigned.

Qualifications:

• Must be a high school graduate or equivalent with a minimum of 1 years phlebotomy/processing experience.
• Phlebotomy experience preferred.
• Must be detailed oriented, have excellent customer service skills, and demonstrate a strong history of dependability.
• Must not be in corrective action above the level of Warning.
• An ongoing qualification to remain in the position is to avoid corrective action above the level of Warning.

Physical & Safety Demands:

• Must be able to pass a PAPR hood physical, work independently in high-stress environments, walk 5–7 miles per day, and lift up to 50 lbs.
• Will have exposure to biohazardous substances and hazardous chemicals.
• Follow all company safety, ergonomic, and health policies, and comply with PPE requirements in laboratory and biohazard areas.
• Complete required safety training and health evaluations on time.
• Anticipate and address safety hazards, respond to unsafe situations, and promote safety awareness.