Surveillance Agent

The Surveillance Agent aids in the over all protection of the Casino. Agents guard againgst internal and external threats through the use of gaming and security cameras.  

• Has knowledge of all slot/game’s procedures and Title 31 of Virginia State Gaming Commission.  
• Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.  
• Maintains all logs and ensures accuracy of log entries.  
• Maintains confidentiality of all Hotel/Casino information.  
• Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager, or on-shift Surveillance Supervisor  
• Communicates incidents to pit personnel by phone.  
• Endorses the business objectives, ethics, and values of Caesars’s Entertainment Inc.  
• Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs.  
• Assist with training of new employees.  

Responsibilities

• Must be able to work a flexible schedule including evenings, weekends, holidays, and on an “as needed” basis.  
• Must be able to work in a very fast paced environment.  
• Must be able to speak, read, write, and understand English.   
• Must be able to tolerate areas containing secondhand smoke.   
• Ability to maintain regular, predictable attendance according to schedule.  
• Must be able to handle large amounts of information and take the best action necessary to correct the situation.   
• Requires all forms of dexterity and mobility throughout all shifts.   
• Use of office equipment and computers.  
• Ongoing games protection training.  
• Must be able to interact with other departments, law enforcement and court personnel.  
• Must be able to obtain and possess a VA Gaming License from the VA Lottery.  

Qualifications

• One year of games surveillance experience preferred.   
• Prior experience in a security, casino, or surveillance related field preferred. 
• Neat, professional appearance with good personal hygiene.  
• Friendly, outgoing personality.  
• Must be 21 years of age.  
• Ability to interface effectively with the public and co-workers.  
• High school diploma or equivalent required. Some college preferred.  
• Be able to satisfactorily complete a 90-day surveillance training program. 
• Knowledge of all Casino/Hotel operations preferred. 
• Strong communication skills required, both verbal and written. 

Hourly Rate: $16.00 per hour