RN Lead Nurse (CPCW)

Title: RN Lead Nurse

Location: Creswell Primary Care

Reports To: Nurse Manager

Direct Reports: None

Classification/Category: Clinical 

Workgroup(s): N/A

Work Status: On Site

Stipend(s): None

Status: Non-Exempt hourly

The Lead Nurse plays a critical role in the delivery of quality medical care and leadership with in the center. This position requires a person with strong clinical skills along with assessment and communication skills. The Lead Nurse provides care as described by the established policies and procedures of RCCHC. This position will provide clinical care in collaboration with other partnerships to achieve positive patient outcomes. The Lead Nurse will model behaviors consistent with the published values and the Code of Conduct of RCCHC.

Mission: Great care for every one every day.

Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.

Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)omitted

Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.

• Must demonstrate competencies in nursing practice
• Works effectively with others and is able to organize workload, as well as assume responsibility 
• Must be able to work independently, exercise appropriate decision making skills, and function effectively on a team
• Must be able to speak and communicate clearly and effectively

Education: BSN preferred

Experience: At least two years primary or ambulatory care preferred, at least one year supervisory experience preferred

Certification(s)/Licensure: BLS certification required. Current license as a RN in the state of North Carolina

Knowledge:

• Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC’s) in regard to the Federal 330 Public Health Service Act
• Knowledge of thorough understanding of the 340B program
• Knowledge of computer systems and applications.

Skills:

• Skill in exercising a high degree of initiative, judgment, and discretion.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.
• Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
• Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
• Skill in identifying and resolving problems.
• Skill in developing comprehensive reports.

Abilities:

• Ability to plan, organize, and integrate priorities and deadlines.
• Ability to identify, analyze, and interpret complex data and, resolve operational problems.
• Ability to evaluate and make recommendations for continuous quality improvement.
• Ability to evaluate and make recommendations for continuous risk assessment. 
• Ability to anticipate and react calmly in emergency situations.
• Ability to communicate clearly and effectively orally and in writing.
• Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate organizational software.

• Serve as a resource and first point of contact for clinical team members
• Plans for and institutes practices that promote the organizations capacity to provide resources that ensure continuity of care among primary care, specialties, other disciplines and across health care systems.
• Evaluates and manages the performance of nursing personnel and outcomes of nursing care delivery systems. Monitors staff performance with feedback given on a regular basis.
• Initiates activities that focus on improving the quality of clinical nursing practice and nursing care delivery system.
• Adheres to regulatory, ethical and professional standards in business and care delivery practices. Role models ethical practices in patient care and business situations.
• Addresses conflict openly, using tactful, sensitive measures to mediate mutually beneficial resolutions.
• Sets standards, serves as a role model, and set expectations for conducting and participating in performance improvement initiatives
• Assures that initial and ongoing competency assessments occur within organization-specific time frames using measurable performance criteria. Determines and documents nursing staff competency before assigning them to patient care responsibilities.
• Perform independent nursing functions using RCCHC established procedures, policies, and guidelines.
• Works with Nurse manager to ensure effective staffing and flow of provider team on an ongoing basis
• Works with Nurse Manger and Practice Administrator for effective communication to maximize patient care and satisfaction
• Fill in as needed for the clinical team to ensure effective workflows and patient care 
• Maintain proper storage and handling of equipment, supplies, and medications
• Participate as an active member of the RCCHC team
• Maintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation

Other job duties may be required that are not listed above.