Sales Floor Supervisor

Job DetailsJob Location: Cornelius ReStore - Cornelius, NC 28031Position Type: Full-time, Non-ExemptJob Shift: Rotating - Sunday through SaturdayJob Category: RetailMission-Driven Career Opportunity  One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Sales Floor Department Manager, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.    Why Join Habitat?  Competitive salary and benefits  Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)  Work/life balance supported by generous PTO  Career development and promotion opportunities  Casual working environment  Retirement planning a 403(b) with 3% organizational match   Position Purpose This position is responsible for managing day-to-day store department functions through effective management of staff and volunteers, the processing of merchandise and donations, and for providing excellent customer service.      Essential Functions Manage daily department operations to ensure the ReStore meets sales goals and objectives  Consistently provide an exceptional level of both internal and external customer service  Guarantee safe and prompt handling of merchandise and donations according to processes, policies, and procedures  Operate a cash register periodically, as needed  Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock  Provide supervision and a uphold safe and clean environment for employees, volunteers and customers  Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public  Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others  Represent Habitat in a positive, professional manner  Key-Carrying Supervisor responsible for independently opening and closing the store, and cash handling procedures  Ability to read, count, and accurately complete all end-of-day documentation  Document and conduct Corrective Action as needed  Ensure a meaningful volunteer experience  Adhere to schedule  Regular and reliable job attendance  Dependable transportation to work  Maintain a presentable appearance, including ReStore appropriate attire  Ability to adhere to Habitat’s Code of Conduct policies and other policies  Habitat of the Charlotte Region-related tasks as requested by supervisor  QualificationsQualifications  POS experience  Management & Customer Service experience    Skills and Abilities  Basic computer and math skills  Strong verbal and written communication skills    Work Environment  This position requires working indoors and outdoors in all types of weather, as well as warehouse/dock setting with or without climate control.    Physical Demands  Ability to stand for extended periods of time  Ability to move merchandise throughout the store  Ability to lift 50 lbs. unassisted, 70 lbs. with assistance  Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays  Ability to obtain Forklift Certification and operate a forklift on a regular basis  Ability to climb steps to Forklift cab    Estimated Time Commitment: 40 plus hours/week, Rotating Sunday - Saturday schedule. Shifts are scheduled based on the needs of the store.    Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.    Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.