Title Curative - Home Equity & Origination Services

Overview

Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential?  ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative.  The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty.  If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today.  Don’t miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee’s unique career goals.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

·        Review daily reports to ensure completion of assigned duties

·        Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA

·        Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner

WHO YOU ARE

You possess …

·        Practical work experience within real estate industry and/or a vendor management service company.

·        Excellent customer service and communication skills

·        The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.

·        A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.

Responsibilities

·        Review Work In Progress reports to ensure completion

·        Review and respond to management inquiries, as needed.

·        Respond to escalated routes and questions from customers.

·        Process orders in accordance with ServiceLink and client requirements

·        Meet minimum daily production quota while maintaining a high degree of quality.

·        Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements.

·        Maintain open communication with team members and team leader

·        Develop relationships with our vendors and our co-workers

.        Perform all other duties as assigned.

Qualifications

·        High School diploma or equivalent required

·        Practical work experience within real estate industry

·        Proven customer service skills

·        Proficiency with personal computers