The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests and team members throughout the casino property. This role protects company assets, enforces policies and gaming regulations, responds to incidents, and provides exceptional guest service while upholding the highest standards of professionalism and integrity.

Responsibilities

Responsible for maintaining security protection on property, including money transactions, customer service, and performing command center/dispatch functions
Check ID's and ensure all guests are at least 21 years of age to enter the casino
Observe and report disruptive or intoxicated people
Respond to security concerns in a prompt and efficient manner
Provide medical attention in emergency situations to guests
Provides assistance and service to guests and Team Members
Ability to effectively communicate over dispatch radio
Security Officers will routinely patrol assigned areas while providing guest assistance, being alert for suspicious circumstances or individuals, gaming violations, possible theft, safety hazards or related concerns, medical emergencies, or damage to properties
The Security Officer must know where all emergency equipment exists (phones, fire extinguishers, emergency exit’s, etc.)
Reporting warranted security intervention immediately to Security Dispatch
Must be prepared to respond and assist fellow Officer’s at any time.
Maintain an upbeat and positive demeanor in all interactions as well as maintaining composure in handling difficult interactions
Comply with company regulations, policies, and procedures
Act as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same
Performs all other related and compatible duties as assigned

Qualifications

Must be 19 years of age or older
Must be able to speak, read, and write the English language
Must be able to obtain and retain a Nebraska Gaming License
HS Diploma or GED required
Must have strong communication skills
Good oral and written communication skills including tact when dealing with difficult customers
Must present a well-groomed appearance
Must possess a valid Driver’s License with fewer than three moving violations (and no major violations such as DUI) in the past 36 months
Ability to maintain extremely confidential information
General familiarity with investigative procedures
Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
Ability to compose clear, accurate, and concise reports
Must be able to listen and respond to visual and aural cues
Flexible to work various shifts to include days, evenings, nights, weekends, and holidays

ADDITIONAL REQUIREMENTS

Ability to push and pull up to 50 pounds
Ability to be CPR Certified
Ability to lift and carry objects up to 30 pounds
Able to run to respond to emergencies including up and down stairs
Ability to bend, stoop, twist, reach, and kneel repetitively
Must be able to work from a standing position and/or walking motion for extended period
Must have manual dexterity to operate a computer and other necessary office equipment
Ability to simultaneously manage several projects
Must be able to work in an environment subject to variable temperatures, bright flashing lights, and loud noise

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