DIR, OPERATIONS

Job Summary

Job Summary:

We are seeking a Regional Director of Operations to support the dining and environmental services departments within senior living communities in X region, city, state(s).

Key Responsibilities:  

• Leadership of multiple operations in the senior living setting with total managed volume in excess of $XX million.
• Develops, recommends, and implements policies and procedures of the region
• Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
• Participates in the sales process for the acquisition of new business
• Monitors financial reports of the accounts to ensure budgetary compliance
• Develops and motivates an effective management and clinical staff t
• Visits units regularly to inspect unit operations to ensure contract compliance  
• Interfaces with existing clients to maintain client satisfaction and account retention
• Resolves client, resident ,and associate related complaints
• Conducts appropriate annual and semi-annual performance evaluations
• Completes all daily, weekly, and monthly reports as outlined in the corporate policy
• Projects a high level of customer service at all
• Trains, motivates, and develops management personnel

Preferred Qualifications: 

• Bachelor’s degree in Business or Health Care related field, or equivalent related experience 
• Proven ability to manage a team of six or more?manager-level?team members 
• Minimum of?two years’ experience in multi-unit foodservice management 
• Experience with multi-unit foodservice management?with a combined managed volume of $X million or greater 
• Strong track record of driving?customer satisfaction 
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment 
• Proven ability to mentor and develop team members 
• Excellent written and verbal communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to work independently and as a member of various teams and committees
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal and presentation skills
• Ability to prepare reports and business correspondence
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Good judgment with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Commitment to excellence and high standards
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm