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Colonial Hills, PA
Customer Care Supervisor

Customer Care Supervisor

Overhead Door

Posted 15 hours ago, valid for a month

Colonial Hills, PA, US

Competitive

Full Time

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Sonic Summary

The Overhead Door™ brand is seeking a motivated professional to join their Customer Service Department.
The role involves supervising and coordinating activities to resolve customer issues efficiently.
Candidates should have experience in developing and implementing customer service strategies and procedures.
The position offers a salary of $50,000 per year.
A minimum of 3 years of experience in customer service is required.

Create your legacy with us! For over 100 years, the Overhead Door™ brand has led the industry. We are seeking a motivated and detail-oriented professional to provide excellent service to our customers. Be a part of our team!

Supervises and coordinates activities of the Customer Service Department to ensure customer issues/concerns are resolved in an expeditious manner. Develop, implement and maintain strategies and procedures for ordering, order follow-up, customer inquiries, warranty/damage claims, returns, field/technical issues, and customer satisfaction. Provides support to customers and employees on services and pricing.

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