Emergency Department Manager

Citizens Health is recruiting a registered nurse to work full-time as the Emergency Department Manager.  

Our Mission: Enhancing the lives of those we serve.

About Us: Citizens Health is a community based, private, not-for-profit organization. It is comprised of:

Citizens Medical Center - a 25 bed critical access hospital

Family Center for Health Care - an outpatient rural health clinic

Prairie Senior - a skilled nursing facility

Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce

Citizens Medical Equipment - our durable medical equipment business

Palace Drug Store - our outpatient pharmacy

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

Location: 100 E College Ave, Colby, Kansas

Position Information:  The Emergency Department Manager is responsible for the clinical and operational leadership of the emergency department.  Responsible for all aspects of care in the Emergency Department.  Responsible for the oversight of all aspects of the Trauma program.  Serves as the Emergency Preparedness Coordinator for Citizens Health Inc.

Days: the department is staffed 365 days a year

Pay Range:  Dependent upon experience.

What you’ll do:

Emergency Department oversight

• Develop, review and revise policies to ensure the effective, efficient delivery of quality patient care in the Emergency Department.
• Monitor, collect and review data to ensure quality patient care through the use of the managerial and nursing process.
• Participate in the on-going quality assurance program 
• Act as a Liaison between Emergency Department staff and other departments, medical staff, Patients/Visitors/Families and community groups to assure a positive working relationship.
• Implement program initiatives to improve patient care in the emergency setting.

Trauma Program oversight

• Work in close collaboration with the Trauma Medical Director and has a mutually constructive and supportive relationship.
• • Clinical:  Coordinate management across the continuum of trauma care, to include planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients and serving as a resource for clinical practice.
  • Education:  Facilitate for intramural and extramural professional development.  Participate in case review, implementation of practice guidelines, and direct community trauma education and prevention programs.  Hold Critical Care Committee meetings at least 6 times a year.
  • Performance Improvement:  Monitor clinical processes and outcomes and system issues related to the quality of care provided; Perform audits and case reviews on all trauma cases.  Identify trends and sentinel events and help outline remedial actions while maintaining confidentiality. Holds Peer Review Committee meeting in conjunction with the Trauma Medical Director as needed.
  • Administration: Manage the operational, personnel and financial aspects of the trauma program.
  • Trauma Registry:  Provide oversight of the Trauma registry.
  • Liaison:  Serve as a Liaison for EMS agencies.  Provide oversight and an internal resource for all departments involved in trauma care.
  • Trauma Care Systems:  Participate in the local and regional Trauma Councils.
  • Injury Prevention:  Coordinate and oversee the development and implementation of an injury prevention program.  Identify opportunities for injury prevention programs in the local community.

Emergency Preparedness Coordinator

• Coordinate and conduct monthly safety Committee meetings.
• Ensure participation of Safety Program is within CMS guidelines.
• Work with the Safety Committee to develop Emergency Preparedness policies.
• Ensure Emergency Operations Plan and other policies are reviewed and exercised annually with CMCI associates and other governmental agencies.
• Actively participate in the Northwest Kansas Healthcare Coalition.

• Complete other duties, as assigned.

What you bring to the table: 

• Required - 
• Registered Nurse (RN) licensed in Kansas (or eligible for licensure).
• Minimum of 5 years of nursing experience, with at least 2 years in emergency department care settings.
• Prior leadership or charge nurse experience.
• Strong understanding of ED protocols.
• Preferred -
  
• Bachelor's or Master's degree in Nursing or Health Care Administration.
  
• Experience in rural healthcare or critical access hospital settings.
• Knowledge of EMR systems and surgical scheduling software.
• Customer and personal service to include meeting needs, assess and resolve issues, meet quality standards for services, and evaluate satisfaction

To be successful within our organization you will need to: 

• Self-starter who takes initiative, is open minded and a team player
• Maintain a positive attitude with good energy
• Create a positive, supportive working atmosphere
• Display integrity and accountability
• Accept and respond to constructive criticism and suggestions and strives for self-improvement
• Adhere to organization policies and procedures
• Arrive at work on time and when scheduled
• Demonstrate flexibility, initiative and ingenuity in performing job tasks
• Demonstrate professional conduct and maintains professional appearance
• Demonstrate behavior that reflects the image of the institution
  
• Knowledge of common safety hazards and precautions to establish a safe work environment
  

Typical Working Conditions: 

Requires sitting at a desk while answering the telephone, placing phone calls and scheduling appointments on a computer.  

Available Benefits

• Medical, dental and vision insurance available
• Pre-Tax and Roth Contributions
  • Automatic 6% salary deferral upon employment
  • Regular and matching contributions after one-year and 1,000 hours worked
• Provide Life, Accidental Death and Dismemberment Insurance
  • Full-time coverage - equal to two times employees annual income
  • Part-time coverage - one-time annual income
• Differential and Certification Pay
  • Eligible employees receive shift, weekend and holiday differential pay
• Other Benefits
  • On-site child care services
  • Funeral leave
  • Health Savings Account
  • Dependent, Medical and Limited Purpose Flexible Spending Accounts
  • The Standard Group Insurance
  • Discounted membership rate for MASA
  • Many More!

Citizens Medical Center, Inc. is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or discharge history, or any other characteristic protected by law.  

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for CMCI to hire me.  If I am hired, I understand that either CMCI or I can terminate my employment at any time and for any reason, with or without cause and without prior notice.  I understand that no representative of CMCI has the authority to make any assurance to the contrary. 

Citizens Medical Center, Inc. implements a Drug Free Workplace Program.  Drug testing is required of applicants in accordance with relevant laws.  

If you need assistance to complete this application or during any phase of the application, interview, or employment process, please notify the Human Resources Department (785) 460-4842, or visit their office located at 100 E. College Drive in the Annex building.  Every reasonable effort will be made to accommodate your needs in a timely manner.