Operations Manager- Imperial

Job DetailsJob Location: Imperial PA MDO - Imperial, PA 15126Position Type: Full TimeEducation Level: PATravel Percentage: OnsiteJob Category: ManagementTemco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you.    Must-Have Skills  Transportation operations experience  Routing and dispatching experience  Warehouse management experience    What You’ll Do  Monitor daily delivery operations and resolve service exceptions  Support drivers and customer service teams with real-time troubleshooting  Train and onboard new team members  Build, manage, and adjust office and driver schedules  Order and maintain office supplies  Prepare delivery manifests and ensure dispatch readiness  Collaborate with routing and driver managers to optimize performance  Review payroll and resolve discrepancies  Process reschedules, cancellations, and customer service exceptions  Oversee inbound and outbound logistics at 3PL locations  Track recycling and waste levels and recommend operational improvements    Daily & Weekly Responsibilities  Track delivery exceptions and ensure timely resolution  Monitor compliance with check-ins, paperwork, and routing standards  Review next-day delivery plans and adjust schedules as needed  Submit nightly operations recap reports  Attend weekly planning and operations meetings  Conduct inventory checks and order supplies    Success Metrics  On-time and complete delivery performance  Driver satisfaction and engagement scores  Employee retention and safety compliance  Labor hours and productivity versus goals  Fleet damage and repair cost management  Qualifications