Enrollment Administrative Coordinator - Senior Associate

Company Description

Location: Onsite, Clifton, NJ (Candidates must live within 10-15 miles)

Sutherland is seeking a driven, reliable, and organized Enrollment Administrative Coordinator to join our healthcare team onsite at our Clifton, NJ office. As a Senior Associate, you will be the gatekeeper for our provider enrollment and credentialing operations. This is a critical role that requires a high level of integrity and meticulous attention to detail as you manage the manual intake, review, and digitization of sensitive healthcare documents.

Job Description

What You Will Do

• Form Intake & Audit: Receive incoming provider enrollment forms via mail. Manually review each document to ensure every section is complete, signatures are present, and data is accurate.
• Digitization: Perform high-volume, precision scanning of individual documents (front and back) with strict attention to detail.
• Documentation: Log, index, and maintain accurate records within the correct system sections.
• Administrative Support: Assist the team in meeting strict turnaround deadlines, maintain filing systems, and prepare mailings 
• General Office Support: Utilize MS Office Suite and office equipment (copier/scanner) to maintain efficient workflow.
• Phone Calls: Minimal phone calls to Medicaid/Medicare to inquire on enrollment status. Very low call volumes; this is not a call-center role.

Qualifications

What We Are Looking For

• Proven Reliability: A solid, consistent job history that demonstrates your ability to commit to a role and follow through on complex responsibilities.
• Experience: 3+ years of experience in the Healthcare Industry Preferred
• Attention to Detail: You take pride in catching errors others might miss. You understand the urgency of these documents and can manage your time to meet daily processing goals.
• Skills: Proficient with Microsoft Office Suite (especially SharePoint), strong touch-typing skills, and excellent communication skills.
• Education: High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.

Schedule

• Full-time, 40 hours per week.
• Standard business hours (8:00 AM – 5:00 PM), with flexibility on start/end times (e.g., 8-4 or 9-5).

Compensation

• Pay: $18/hr (non-negotiable).
• Performance-Based Incentive: $250 monthly.
• Training: Paid at the same rate.

Employment Requirements & Conditions

• Probationary Period: 90 days.
• Attendance: 100% attendance is strictly required during the first 90 days.
• Screenings: Successful completion of a background check and drug test is required.

This position requires handling sensitive and confidential information. Maintaining strict data privacy and security standards is essential.

Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.