Customer Service, International Services

RIM believes in providing excellent customer service to our customers by providing a broad range of services delivered by well-rounded and capable transportation and logistics professionals. This is achieved investing in a career development path for our employees and through providing job specific training certification processes for Customer Service, International Services team members. 

The position of Customer Service, International Services is structured to include the responsibility of providing a full range of services which include, Ocean Operations, Air Export Operations, and Import Operations support. At a minimum, individuals hired into this role are expected to be fully capable in one of the three mentioned areas; with the understanding that they are expected to achieve certification in the remaining service areas within a defined period of time. 

Additional incentives may be provided as part of the total compensation package.

Full-time employees are eligible for a wide range of benefits as follows:

Medical

Dental 

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident Insurance

Wellness Benefits

Paid Time Off

Cultural Heritage Day

Volunteer Time Off

COMPANY PAID:

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching Contribution