Bartender

Job DetailsJob Location: Chicago, IL 60611Salary Range: $13.00 - $13.00 HourlyPosition Summary  theAlbert at Hotel EMC2 is seeking an engaging, knowledgeable, and service-focused Bartender to join our Food & Beverage team. The Bartender is responsible for creating an exceptional and memorable experience for every guest through attentive service, expertly prepared beverages, strong product knowledge, and genuine hospitality.  The ideal candidate has a passion for hospitality, cocktails, food and beverage, and creating meaningful guest connections. This position requires the ability to thrive in a fast-paced restaurant and hotel environment while maintaining the elevated service standards expected at a Marriott Autograph Collection property.  Essential Duties & Responsibilities  Provide warm, professional, and attentive service to all guests.  Welcome guests promptly and create a positive and engaging bar experience.  Prepare and serve cocktails, wine, beer, non-alcoholic beverages, and specialty drinks according to established recipes and presentation standards.  Maintain strong knowledge of the beverage menu, cocktail ingredients, spirits, wine, beer, and food offerings.  Make knowledgeable recommendations based on guest preferences and menu selections.  Accurately take and enter food and beverage orders using the designated POS system.  Properly handle cash, credit card transactions, room charges, and other approved forms of payment.  Verify guest identification and follow all applicable liquor laws and responsible alcohol-service requirements.  Monitor guest alcohol consumption and professionally address situations involving responsible beverage service.  Prepare the bar for service by stocking liquor, beer, wine, garnishes, glassware, ice, supplies, and other necessary items.  Maintain proper inventory levels throughout the shift and communicate shortages or product needs to management.  Follow established recipes, portion-control standards, and beverage-cost procedures.  Maintain a clean, organized, sanitary, and visually appealing bar and service area throughout the shift.  Properly clean and sanitize bar equipment, tools, glassware, counters, and work areas.  Follow all food safety, sanitation, health department, and workplace safety requirements.  Communicate effectively with servers, culinary team members, hosts, managers, and other departments to ensure seamless guest service.  Assist with opening and closing responsibilities, including stocking, cleaning, cash handling, and securing alcoholic beverages.  Support restaurant events, private functions, banquets, and special hotel programming as assigned.  Respond professionally to guest questions, concerns, and special requests and involve management when appropriate.  Follow Hotel EMC2, theAlbert, Marriott brand, and departmental policies and procedures.  Maintain professional grooming, uniform, attendance, and punctuality standards.  Attend required meetings, training sessions, and departmental activities.  Perform additional duties and responsibilities as assigned by management.  Guest Service Expectations  Create genuine and memorable interactions with guests.  Anticipate guest needs whenever possible.  Demonstrate professionalism, enthusiasm, and a positive attitude.  Maintain composure and service standards during high-volume periods.  Protect guest privacy and confidential hotel information.  Resolve routine guest concerns promptly and professionally.  Work collaboratively with the entire Food & Beverage team to deliver a consistent guest experience.  Qualifications  Previous bartending experience in a restaurant, hotel, lounge, or similar hospitality environment preferred.  Luxury, lifestyle, upscale restaurant, or full-service hotel experience is a plus.  Strong knowledge of classic and contemporary cocktails, spirits, beer, and wine.  Excellent communication and interpersonal skills.  Strong guest-service and problem-solving abilities.  Ability to multitask and remain organized in a fast-paced environment.  Ability to accurately handle cash and process guest transactions.  Must meet all applicable state and local requirements for serving alcoholic beverages.  BASSET certification or ability to obtain required certification in accordance with Illinois regulations and company policy.  Food Handler certification or ability to obtain certification as required.  Ability to work effectively independently and as part of a team.  Must be dependable and maintain regular and punctual attendance.  Scheduling Requirements  Candidates must have flexibility to work based on business needs, including days, evenings, weekends, holidays, special events, and high-volume periods. Scheduling requirements may vary based on hotel and restaurant occupancy, events, and operational needs.  Physical Requirements  Stand and walk for extended periods.  Bend, reach, stoop, push, pull, and perform repetitive motions.  Lift, carry, and move beverage products, supplies, and equipment.  Safely lift and/or move items weighing approximately 25–50 pounds.  Work around hot equipment, glassware, liquids, cleaning products, and other typical restaurant/bar conditions.  Perform duties in a fast-paced environment with varying noise levels.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.  Professional Standards  All team members are expected to demonstrate the values and service culture of theAlbert and Hotel EMC2 by maintaining professionalism, integrity, teamwork, accountability, and a commitment to exceptional hospitality. Employees are expected to comply with all company policies, safety procedures, responsible alcohol-service requirements, and applicable Marriott brand standards.  Equal Employment Opportunity  Hotel EMC2 is committed to providing equal employment opportunities to qualified individuals without regard to legally protected characteristics in accordance with applicable federal, state, and local laws Qualifications