Residence Life Coordinator

Job Description: Under the supervision of the Director of Residence Life and Housing, the Residence Life Coordinator (RLC) is a live-in professional staff member responsible for fostering a safe, inclusive, engaging, and student-centered residential environment. The RLC provides leadership for an assigned residential community and supports Arcadia University's Cohort-Based Residential Student Experience Model, with an emphasis on belonging, engagement, student support, community accountability, and student success. The RLC supervises and develops Resident Assistants, responds to student concerns and crisis situations, supports conduct and restorative practices, coordinates residential engagement and programming, assists with housing operations and facilities concerns, and serves as a member of the professional duty/on-call team. The ideal candidate will be student-centered, collaborative, organized, and able to balance community building, student development, accountability, crisis response, and residential operations. This is a live-in position that serves as a member of the on-call team.

Location: Glenside

Essential Functions:

• Communicate the philosophy, mission, and priorities of Residence Life and Housing to students and campus community members.
  
• Demonstrate and promote the Arcadia University Lived Values and Knight Code of Honor.
  
• Foster a welcoming, inclusive, equitable, and student-centered residential environment.
  
• Maintain professional relationships with students, families, faculty, staff, and campus partners while exercising sound judgment and appropriate confidentiality.
  
• Support University priorities related to student belonging, engagement, retention, well-being, and success.
  
• Essential Department Functions
  
• Serve as the primary professional staff member for an assigned residential community and maintain a visible, approachable presence within the residence halls.
  
• Implement the Cohort-Based Residential Student Experience Model and develop communities that promote belonging, connection, academic success, well-being, and positive peer relationships.
  
• Identify emerging student and community needs and develop appropriate engagement, outreach, and support strategies.
  
• Supervise, mentor, and develop Resident Assistants, including participation in selection, training, evaluation, recognition, and performance management.
  
• Coach and hold student staff accountable while developing their skills in community building, student support, crisis response, conflict management, and community accountability.
  
• Coordinate and support intentional residential programming and engagement, including RA programming, affinity and themed communities, Friday Knight Lights, Fall Week of Welcome, and other residential initiatives.
  
• Build relationships with residential students and provide proactive outreach, referrals, and support related to academic, personal, social, and behavioral concerns.
  
• Collaborate with Counseling Services, CARE, Student Engagement, Academic Affairs, Public Safety, Health Services, Facilities, and other University partners to address student and community needs.
  
• Address violations of University policy and community expectations through educational, restorative, and accountability-focused approaches; facilitate conduct meetings and serve as a hearing officer as assigned.
  
• Participate fully in the professional duty/on-call rotation and respond appropriately to student emergencies, behavioral concerns, community disruptions, facilities emergencies, and other residential incidents.
  
• Support housing operations, including occupancy management, room changes, move-in and move-out, opening and closing, health and safety inspections, and other major residential operations.
  
• Serve as a liaison for facilities and operational concerns and maintain accurate records in applicable University systems.
  
• Support assessment efforts by using student feedback, engagement information, and other data to identify needs and improve the residential experience.
  
• Participate in New Student Orientation, University-wide programs, committees, training, and other Campus Life initiatives as assigned.
  
• Other duties as assigned.

Qualifications:

Minimum Qualifications:

• Bachelor's degree in Higher Education, Student Affairs, Counseling, Psychology, Education, Social Work, or a related field required.
  
• One to three years of experience in Residence Life, Housing, Student Affairs, or a related area.
  
• Experience working with or supervising student leaders.
  
• Experience supporting students in a residential or higher education environment.
  
• Demonstrated ability to manage multiple priorities and respond effectively to complex student situations.
  
• Strong interpersonal, written, verbal, organizational, and conflict-resolution skills.
  
• Ability to work evenings, weekends, holidays, and non-traditional hours as required.
  
• Ability to live in University-provided housing and maintain an active professional presence within the residential community.
  

Preferred Qualifications:

• Master's degree in Higher Education, Student Affairs, Counseling, Education, or a related field.
  
• Professional Residence Life and Housing experience.
  
• Experience with residential curriculum, cohort-based learning, or intentional residential engagement.
  
• Experience with student conduct, restorative practices, conflict mediation, or crisis response.
  
• Experience supervising and developing undergraduate student leaders.
  
• Experience supporting affinity-based or themed residential communities.
  
• Familiarity with housing management and student information systems.
  
• Experience using assessment and student experience data to inform practice.

Application Instructions:

• Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
• Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based, authentic educational experience by placing students at the center. The Institute of International Education has consistently ranked Arcadia first in the nation for study abroad, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for 10 consecutive years. The University's graduate programs in Physical Therapy, Physician Assistant, Education, and Public Health are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and a top performer for social mobility. Arcadia is home to a close-knit and welcoming community that supports students throughout their journey. Arcadia's quality academic programs, unique approach to a liberal arts education, and supportive community guide students toward degree completion and career success. Learn more about our vibrant community at www.arcadia.edu.

We welcome candidates who can contribute to the excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values in their work.

At Arcadia University, our Lived Values are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates who embrace those values. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Arcadia offers a competitive benefits package that includes excellent healthcare, generous tuition benefits for employees and their families, retirement benefits, health and wellness programs and resources, and much more.