Loss Prevention Manager

Loss Prevention Manager 

Overview: 

The Loss Prevention Manager will ensure the routines and tasks of each Loss Prevention shift are properly completed in accordance with Omni standards. 

Responsibilities: 

• Ensures that all Security personnel functions are being properly completed by the Security Department. 

• Assist with and oversee the safe and secure operation of the Hotel, Golf Courses, and The District area of the Resort 

• Ensures that shift personnel are properly assigned at all times. 

• Responsible for disciplining Security personnel in conjunction with the Director/Assistant Director of Security. 

• Reviews all reports completed by Security officers to ensure accuracy and timely submission. 

• Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times. 

• Reports all observed hotel property deficiencies and safety hazards. 

• Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates. 

• Responsible for coordinating guest room surveillance in conjunction with the Director/Assistant Director of Security. 

• Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Director/Assistant Director of Security. 

• Ensures that all Security equipment (i.e., uniforms, walkie-talkies, cameras, etc.)  is kept clean and in good working condition. 

• Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest (i.e., drunks, prostitutes, vagrants, etc.) 

• Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Security.  

• Responsible for coordinating the hiring and termination of all Security personnel n conjunction with the Director/Assistant Director of Security. 

Qualifications: 

• 2 plus years of previous Security/Loss Prevention Management experience in hotel setting  

• High School Degree or Equivalent; Some College preferred 

• Exceptional people skills preferred 

• Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress. 

• Computer skills required